Disability Claims Assessor
6 days ago
Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.
We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future -your career, your personal development and of achieving awesome things. We pride ourselves in helping our employees to realise their worth and live with confidence.
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. What will you do?
Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract. Case managing claimants through interaction with stakeholders aimed at facilitating successful return to work. Working closely with the administrative team and collaborating with internal stakeholders to ensure excellent client service.
Key Responsibilities
- Assess medical and contractual validity of disability claims
- Proactive case management of income disability claims in terms of the business strategy
- Communicate and liaise with internal and external clients, claimants, medical professions, service providers and intermediaries
- Support the actuarial team and offer input on claims issues
- Administration such as recordkeeping, summarising information, communication to clients and updating systems
Qualification and Experience
- B.Sc. Occupational Therapy or Physiotherapy of qualified Nursing Sister with relevant registration
- At least 3years experience in disability claims assessment (employee benefits or individual life)
- Computer proficient with Microsoft Office Excel, Word, Powerpoint, Word and Outlook
Knowledge and Skills
- Excellent interpersonal skills
- Good verbal and written communication skills
- Well executed report writing ability
- Ability to find solutions related to the probable cause
- Comprehensive understanding of occupational risk and demands
- Understanding of medical conditions and their implications on functional ability and work competence
Behavioural Competencies
- Flexible and Adaptable - Rebounds from setbacks and adversity when facing difficult situations.
- Courage - Steps up to address difficult issues, saying what needs to be said.
- Manages Complexity - Demonstrated ability and proven record in making complex decisions.
- Ensures Accountability - Holds self and others accountable to meet commitments.
- Plans and Aligns - Plans and prioritises work to meet commitments aligned to organisational goals
Core Competencies
- Cultivates Innovation by creating new and better ways for the organisation to be successful.
- Client Focus - Building strong customer relationships and delivering customer-centric solutions.
- Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Resilience - Rebounding from setbacks and adversity when facing difficult situations.
Turnaround time
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
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