Claims Professional Bedfordview
4 days ago
SkillMap is seeking a seasoned Claims Professional to join our team in Bedfordview. As a key member of our claims administration department, you will be responsible for providing exceptional claims advice and administration services to our clients.
Key Responsibilities- To provide stakeholders with efficient claims advice and administration according to the required standards and procedures in support of the business strategy.
- Ensure appropriate minimisation of claims and claims expenses.
- Ensure and contribute to minimisation of general expenses.
In this role, you will be expected to:
- Ensure timely and accurate communication with clients and internal stakeholders.
- Build and maintain mutually beneficial relationships with internal and external stakeholders.
- Keep clients informed regarding the progression of their claims.
- Contribute towards achieving the required client satisfaction targets.
You will be responsible for adhering to company quality standards and broader regulatory frameworks with respect to the following processes:
- Claims Administration: Receive claims notification, send and obtain relevant forms or documents, administer complete claims process until settled, appoint assessor or loss adjustor, apply policy terms and conditions, keep internal system and records up-to-date.
- Productivity Targets: Ensure productivity targets are met.
- Continuous Improvement: Contribute towards and ensure continuous improvement in own and team performance.
- Matric or equivalent qualification.
- RE 5 qualification.
- FAIS appropriate qualification/credits.
- Computer literate.
- CIMS - advantageous.
- Excellent communication skills (verbal & written).
- Minimum 3 years claims experience (Personal Lines and Commercial).
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