Superbalist - Retail Administrator

2 weeks ago

Cape Town, South Africa Superbalist Full time

We're looking for people who:

- are decisive
- are continuously learning & improving
- think big
- are proactive
- obsess about the customer and the customer experience
- are accountable
- collaborate
- are trustworthy, approachable and open minded
- simplify processes and solve complexity
- diverse and inclusive

If that sounds exciting to you, then you may be right for Superbalist, and ready to help us build SA's biggest and best fashion retailer.

**Reporting to the Head of Buying, your responsibilities will include**:

- Supporting the division with administrative functions linked to supplier order creation
- Style Creation on Superbalist order raising system
- Collect and load product barcodes and continuously monitor accuracy to ensure smooth, on-time delivery
- Managing supplier queries and escalating as necessary
- Working closely with the production (Studio) team to ensure images are loaded onto the catalogue. Source product images from brands
- Creating, updating and managing purchase orders and related administrative tasks
- Regularly and clearly communicate with suppliers and internal stakeholders on purchase order creation, updates and other related matters. Working closely with the inbound team to follow up on deliveries
- Liaison between Product and Retail teams and Brand partners. Support with information gathering and sharing during deployments
- Contributing to on-time product delivery through excellent time - and supplier management, and clear and timeous communication with all stakeholders
- Supporting the customer service team with resolving customer queries efficiently and quickly
- Order Book Reconciliation and Order Control Management
- Monitor and manage the site to ensure naming conventions are adhered to and products are accurately categorised

**Attributes required**:

- Attention to detail
- Excellent communication skills, both written and spoken
- Sound interpersonal skills
- Organised, ability to prioritise and multitask
- Solutions-oriented, can-do attitude; self-motivated
- Comfortable with learning and adapting to new systems
- Trustworthy, approachable and open-minded

**Qualifications and Experience**:

- Diploma or relevant certificate
- Advanced Excel Skills preferably Excel Certification (Vlookup, Pivot Table, Formulas, Data Validation)
- At least 1 year of related retail/commerce experience
- Competency in MS Office packages, particularly Excel
- Retail buying/ e-commerce experience is preferable but not an absolute requirement
- Administrative experience
- Simplify processes and solve complexities
- Superbalist is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._

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