Receptionist/desktop Support
6 months ago
We require a Receptionist with desktop support experience. The incumbent must at least have an IT qualification with 2-3 years experience
- Provide level 1 technical support to end users.
- Troubleshoot hardware and software problems.
- Perform remote and onsite assistance for desktop issues.
- Ensure optimum equipment (hardware & software) reliability and performance.
- Manage software updates and patches - ensure software license compliance.
- Manage user accounts and permissions.
- Maintain an accurate inventory of IT assets and equipment.
- Provide basic user training to staff - with user guides and hands-on assistance etc.
- Perform a variety of duties at the front desk.
- Receive visitors by greeting, welcoming, directing and announcing them when appropriate.
- Maintain the office and keep all the office equipment in check as well as assist in ordering necessary office supplies.
- Responsible for maintaining office security and communicating with the security guards if needed.
- Manage calendars by scheduling important meetings, arranging travel and accommodation, and so on
- Perform other clerical receptionist duties such as photocopying, scanning, filing, keeping records of office expenses, sorting and distributing paperwork, and so on
- Provide administrative support to all colleagues.
- Answer, screen, and forward incoming phone calls to the right person or department.
- Run office errands as and when requested.
- Provide level 1 technical support to end users.
- Troubleshoot hardware and software problems.
- Perform remote and onsite assistance for desktop issues.
- Ensure optimum equipment (hardware & software) reliability and performance.
- Manage software updates and patches - ensure software license compliance.
- Manage user accounts and permissions.
- Maintain an accurate inventory of IT assets and equipment.
- Provide basic user training to staff - with user guides and hands-on assistance etc.
**Salary**: R6,500.00 - R15,000.00 per month
Ability to Commute:
- Centurion, Gauteng (required)
Ability to Relocate:
- Centurion, Gauteng: Relocate before starting work (required)
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