Collections Manager

2 weeks ago


Bellville South, South Africa Skills Academy Full time

**Job description**

**Vacancy for a Collections Manager**

We are a values driven, private distance learning college, looking for an experienced Collections Manager to join our team.

Our company is focused on growth like no other, we believe that in order to grow the company we need to grow the people. So if you want to learn, to develop yourself and to be part of actually making a difference then Skills Academy is the place where you belong.

**Duties and responsibilities**:

- Motivate, Train and Mentor your team.
- Generate new and fresh ideas to increase the collections rate.
- Come up with unique incentive structures and set individual and team targets.
- Identify and resolve problems that arise for your team ASAP.
- Reporting - Prepare monthly reports for the COO.
- Weekly and monthly team meetings.
- Manage the day to day work of the collections team.
- Generate a collections communication plan on a monthly basis.
- Monitor and quality assure the work produced by your team.
- Create policies, processes and procedures for the department.
- Ensure team is motivated and individual and team targets are met monthly.
- Employee Management.
- Automation of functions.
- Upholding the values and culture of the company.
- Works well with other departments heads, strengthening relationships which in turn contributes positively to the growth, culture and morale of the company.
- Grade 12 Certificate
- Tertiary Qualification (Advantageous)
- Min. 2 Years of Management Experience
- Experience in Sales / Collections
- Experience in Customer Service (Advantageous)
- Excellent communication skills - Verbal and Written
- Intermediate Computer Skills
- The drive to improve the collections rate

To further explore this opportunity, you must:
Write a cover letter that outlines the following:

- How your experience and skill set matches the position and requirements.
- Tell us about your interests and personality.
- Why should we interview you?

Include your CV with Contactable References. Applications that do not include a cover letter will automatically be disqualified.

We will only be responding to the submissions we believe are a potential fit, and that include a cover letter as outlined above.

Closing Date: 28 February 2023

We are based in Bellville South, Cape Town.

**Job Types**: Full-time, Permanent

Application Deadline: 2023/02/28


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