Jnr IT Support Technician
7 months ago
**JNR IT SUPPORT TECHNICIAN**
**R12 000 - R14 000 NEG**
**You will be responsible for but not limited to**:
- Office 365 Setup and configuration beneficial with good understanding of Microsoft products
- Understanding of DNS/DHCP and Network protocols
- Networking knowledge is required (Fibre Routers, Wi-Fi Access Points)
- Helpdesk knowledge and experience dealing with users and understanding how to deliver clear and effective IT Support Services
- Network Cabling, Wireless configuration, and management
- Install, configure, monitor, and maintain Backups
- Hardware troubleshooting
- Software Installations
- Remote support
- Hardware installation
- Provide 1st Line Support.
- Understanding User requirements Desktop / Laptop setup.
- Printing/Scanning support (IP Printing, shared network printing, local printers)
- Virus and Malware detection, prevention
- Update internal systems with all work carried out.
- Assist in managing disaster recovery/business continuity plan to ensure timely and cost-effective recovery of computers, telephony, and network
**Qualifications**:
- Matric
- CompTIA A+ & N+ Certification will be adv.
- Knowledge of: Computer / Laptop Hardware, troubleshooting, backup solutions, VOIP systems, Unifi Systems
- Microsoft OS experience essential
- Office 365 experience adv.
- Understanding and passion for the industry
- Ability to work independently and within a team
- Customer Service Orientated
- Drivers license and own Car is a must
Pay: R12 000,00 - R14 000,00 per month
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