Receptionist/administrator

3 months ago


Nelspruit, South Africa Near Big 5 Numbi Lodge Full time

Job Title: Receptionist

Location: Near Big 5 Numbi Lodge, White River

Employment Type: Full-time

Job Summary:
Key Responsibilities:
1. Guest Services:

- Greet and welcome all guests with warmth and professionalism, ensuring a positive first impression.
- Handle check-in and check-out processes efficiently, ensuring accuracy in guest accounts and payments.
- Address guest complaints and issues promptly and courteously, escalating to management when necessary.

2. Administrative Duties:

- Answer, screen, and direct phone calls, taking messages when appropriate.
- Maintain accurate guest records and ensure proper documentation during bookings, arrivals, and departures.
- Manage the reservations system, ensuring that all bookings are accurate and up to date.
- Handle payment transactions and maintain an accurate cash register.
- Assist with administrative tasks such as filing, data entry, and maintaining guest feedback reports.

3. Coordination and Communication:

- Coordinate with housekeeping, maintenance, and other departments to ensure timely and seamless service delivery.
- Communicate guest requests and needs to the appropriate teams to ensure a high level of service.
- Keep reception area tidy and well-organized.

4. Promoting the Lodge:

- Promote lodge facilities, activities, and specials to guests to enhance their stay.
- Upsell lodge services such as tours, excursions, and dining experiences.
- Engage with guests to gather feedback and encourage repeat business.

Key Requirements:

- Proven experience as a receptionist or in a similar customer service role, preferably in the hospitality industry.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to handle difficult situations with professionalism and empathy.
- Proficiency in using booking systems and computer software such as MS Office (Word, Excel).
- Ability to multitask, prioritize, and work under pressure in a busy environment.
- Good organizational skills and attention to detail.
- Positive attitude and proactive approach to problem-solving.
- Knowledge of the local area and attractions in White River is an advantage.

**Benefits**:

- Competitive salary and incentives.
- Opportunity to work in a scenic, guest-centered environment.
- Training and development opportunities within the hospitality industry.
- Employee accommodation

Pay: From R6 500,00 per month

**Experience**:

- Administrative procedures, practices & guest interaction: 1 year (preferred)

Application Deadline: 2024/10/05
Expected Start Date: 2024/10/01


  • Receptionist

    6 months ago


    Nelspruit, South Africa Herotel Full time

    Applications are invited for the **Receptionist **position to be based in **Mbombela**.** **PURPOSE OF THE ROLE**: The Receptionist is responsible for providing a friendly, welcoming and efficient service to all internal and external customers, in line with the company's vision and values on customer satisfaction. **Key Performance Areas would include, but...

  • Receptionist

    3 weeks ago


    Nelspruit, South Africa First Degree Recruitment Full time

    We are looking for a friendly and professional Receptionist to join a well-established automotive company in Mpumalanga. The ideal candidate will be the first point of contact for customers and visitors, ensuring an excellent customer experience.Key Responsibilities:Welcome customers and visitors in a professional and courteous manner.Manage the reception...

  • Temp Receptionist

    3 months ago


    Nelspruit, South Africa O'Brien Recruitment Full time

    Job Title: Temporary Front Desk CoordinatorLocation: NelspruitPosition Summary:We are seeking a temporary Front Desk Coordinator to join our team for a short-term assignment. The ideal candidate must be fluent in English, and knowledge of Afrikaans would be advantageous. They should be able to perform basic reception and administrative tasks, with some...


  • Nelspruit, South Africa Jobted ZA C2 Full time

    We are looking for a friendly and professional Receptionist to join a well-established automotive company in Mpumalanga. The ideal candidate will be the first point of contact for customers and visitors, ensuring an excellent customer experience. Key Responsibilities: - Welcome customers and visitors in a professional and courteous manner. - Manage the...


  • Nelspruit, South Africa Tracker South Africa Full time

    **Listing reference**: track_001192 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Reception and Switchboard**Location**:Nelspruit**Contract**:Permanent**EE position**:Yes**Introduction**: Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at...


  • Nelspruit, South Africa Fidelity Services Group Full time

    **JOB DESCRIPTION FOR ADMINISTRATOR (RECEPTIONIST)** **Receptionist**: - Delegating walk in/phone in clients to correct department - Switchboard - Receiving calls and transferring to the correct person - Taking message is staff not available to take call - Correspondence - Receiving incoming faxes - giving through to the correct person - Purchasing -...


  • Nelspruit, South Africa Tracker South Africa Full time

    **Listing reference**: track_001281 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Reception and Switchboard**Location**:Nelspruit**Contract**:Permanent**EE position**:No**Introduction**: Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at...


  • Nelspruit, Mpumalanga, South Africa O'Brien Recruitment Full time

    Front Desk Coordinator Job OpportunityWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team on a temporary basis. The successful candidate will be responsible for providing exceptional customer service, managing the reception area, and performing basic administrative tasks.Key Responsibilities:Customer Service and...

  • Sales Administrator

    7 months ago


    Nelspruit, South Africa Cartrack Full time

    **Listing reference**: cartr_000424**Listing status**: Online- **Position summary** **Industry**:Automotive Sector **Job category**:Administration **Location**:Nelspruit **Contract**:Permanent **Remuneration**:Basic benefits **EE position**:No **Introduction** - Cartrack is a world-leading listed smart mobility tech company with millions of...


  • Nelspruit, Mpumalanga, South Africa MER Full time

    The MER company in Nelspruit seeks a reliable Receptionist to fill the role of Administrative Support Associate. This position requires someone who is energetic and proficient with computer systems.Job ResponsibilitiesThe daily tasks of this role include:Issuing invoices to clientsFiling paperwork and proofreading documentsTaking phone calls and handling...


  • Nelspruit, Mpumalanga, South Africa O'Brien Recruitment Full time

    Job Title: Temporary Front Desk CoordinatorLocation: NelspruitPosition Summary:We are seeking a temporary Front Desk Coordinator to join our team for a short-term assignment. The ideal candidate must be fluent in English, and knowledge of Afrikaans would be advantageous. They should be able to perform basic reception and administrative tasks, with some...


  • Nelspruit, South Africa Motus Corporation Full time

    Motus Hino **Mbombela** currently holds a vacancy for an **Administrator**:Service Advisor** reporting to the Manager: Service. This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service. **Position Overview**: **Specific Role Responsibilities**: - To...


  • Nelspruit / Mbombela, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Matric certificate - Relevant experience in a similar role - Proficient in MS Office - Fluent in English and Afrikaans - Clear and professional telephone manner - Willingness to work every second weekend Consultant: Lynette Wolmarans - Dante Personnel Mpumalanga Apply via our website www.dantesa.co.za //MP007719 If you do not hear...


  • Nelspruit, Mpumalanga, South Africa O'Brien Recruitment Full time

    Temporary Front Desk Coordinator Job DescriptionThe successful candidate will be responsible for providing exceptional customer service, answering phone calls, and maintaining a clean and organized reception area. They will also be required to perform basic administrative tasks, assist with accounting duties, and keep track of office supplies.Key...


  • Nelspruit, Mpumalanga, South Africa First Degree Recruitment Full time

    We are seeking an organised and customer-focused individual to join our team as a Receptionist at First Degree Recruitment. The ideal candidate will be the first point of contact for clients and visitors, providing exceptional service.Key Responsibilities:Welcome clients and visitors in a professional manner, ensuring a positive experience.Manage the...


  • Nelspruit, Mpumalanga, South Africa O'Brien Recruitment Full time

    Job Title: Temporary Front Desk Coordinator SpecialistLocation: NelspruitPosition Summary:We are seeking a temporary Front Desk Coordinator to join our team for a short-term assignment. The ideal candidate must be fluent in English, and knowledge of Afrikaans would be advantageous.Key Responsibilities:Greet and assist visitors in a professional and friendly...


  • Nelspruit, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Matric certificate - Relevant experience in a similar role - Proficient in MS Office - Fluent in English and Afrikaans - Clear and professional telephone manner - Willingness to work every second weekend Consultant: Lynette Wolmarans - Dante Personnel Mpumalanga