Training Officer

2 weeks ago


Durban, South Africa Galaxy Bingo KwaZulu-Natal Full time

Our Company values our employees by empowering and supporting employee growth and development by investing and allowing opportunities for advancement.

As we are a service driven industry, our employees are to ensure the highest levels of customer service and should operate in accordance with all company policies and procedures.
- Confident, enthusiastic and thrives on getting staff to a level of competence
- Ability to train employees on all product knowledge, company policies, procedures and systems
- Able to compile and produce training materials for in-house courses
- Manage the delivery of Training and Development programmes
- Devise a training strategy for the organisation
- Monitor and review the progress of trainees through questionnaires, on the job shadowing, role plays and discussions with Managers
- Ensure that all training requirements and standards are met
- Continually evaluate and identify areas for improvement on Training and Development programmes
- Conduct appraisals to ensure staff are competent before being placed in a position
- Devise effective individual learning plans to produce the best results
- Ability to plan and organise training in line with Company standards
- Ability to start up new projects and ensure follow through up to the point of completion
- Organised, trustworthy and the ability to work under pressure
- Excellent at managing own time, tasks and workload according to priority
- Ability to perform all Training related functions
- Knowledgeable on all Company standards of operation
- Previous experience of training is essential
- Must be strong in English writing skills and be “well spoken”
- A short CV
- Contactable references _(with telephone numbers)_
- Proof of all qualifications

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)


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