Barista/ Bartender Royal Malewane Lodges

The Barista/ Bartender's main purpose at Malewane Lodge is to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Barista/ Bartender ensures that the standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, which is _"to give our guests a complete experience and a perfect stay"_.

**MAIN DUTIES & RESPONSIBILITIES**
- To embody and live The Royal Portfolio’s Purpose & Values
- To ensure a superior, friendly and personalised guest service and experience on opening date
- Interact with customers and to take orders
- Mix ingredients to prepare cocktails and other drinks
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with the lodge's standard drink recipes
- Assess customers’ needs and preferences and make recommendations
- Ability to sell or influence others for up selling and suggestive selling
- Demonstrate a thorough knowledge of food and beverage products
- Maintain a clean working area by sweeping, vacuuming and dusting
- Maintain liquor inventory and consumption records
- Prepare inventory or purchase requisitions as needed to replenish supplies
- Stay guest focused and nurture an excellent guest experience

**REQUIREMENTS & QUALIFICATIONS & EXPECTATIONS**
- Minimum 2 years’ experience required bartending in a Safari Lodge
- Experience in handling Point of Sale (POS) terminals and Stock & Inventory management software
- Have excellent English communication skills (written and verbal). Other languages are advantageous
- Display positive interpersonal skills
- Have willingness and a passion to serve
- Ability to stay calm under pressure
- Ability to work long hours, day and night, including weekends and holidays
- Proven job reliability, diligence, dedication and attention to detail
- A passion to learn, teach and drive improvement in fellow employees
- International experience in a similar environment and travelling experience will

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

**All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.**

**It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.