Duty Manager | Malewane Lodge at Royal Malewane
Found in: Talent ZA 2A C2 - 2 weeks ago
The main purpose of the Duty Manager at Malewane Lodge is to manage and control the movements of our guests and the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay".
MAIN DUTIES & RESPONSIBILITIES
- Ensure complete guest interaction and satisfaction at all times.
- Monitor health and safety throughout the lodge.
- Overseeing day-to-day operations.
- Constantly communicating guest moves and needs with all departments of the lodge.
- Be the point of contact for guests and anticipate and cater for their every need.
- Be present and create management presence.
- Ensure the smooth running of all service areas and assist all Front of House staff if and when needed.
- Guide agents, journalists and guest site inspections around the properties.
- Assisting all department HODs and staff, as and when required
- Living, Breathing and Understanding the company’s purpose and values and ensure that the lodge is immersed in the TRP Culture.
REQUIREMENTS & QUALIFICATIONS
- Tertiary qualification in Hospitality (Required)
- 5 years’ experience in a luxury 5* establishment (Required)
- 3 years’ Lodge Management Experience (Required)
- 3 years’ Room Division Experience (Preferred)
- 3 years’ Food & Beverage Experience (Preferred)
- 3 years’ Housekeeping Experience (Preferred)
- Strong English verbal and written communication skills
- Systems - Micros (POS), Opera (PMS), Microsoft Office
- Driver's license is essential
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.
-
Front Office Manager Royal Malewane
1 day ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our purpose...
-
Hoedspruit, South Africa The Royal Portfolio Full timeThe Maintenance Handyman at Malewane Lodge works closely with the Maintenance Manager to ensure that all lodge Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Malewane Lodge meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and...
-
Front Office Manager Malewane Lodge
6 days ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our purpose...
-
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the Duty Managers at Royal Malewane Lodges is to manage and control the daily operations of the lodges. To ensure that the standards of The Royal Portfolio are met, in order to contribute to the purpose of the company which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Ensure...
-
Front Office Manager Malewane Lodge
1 day ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...
-
Front Office Manager | Malewane Lodge
Found in: Whatjobs ZA C2 - 5 days ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the Front Office Manager at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...
-
Front Office Manager | Malewane Lodge
Found in: Talent ZA 2A C2 - 2 weeks ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the Front Office Manager at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...
-
Hoedspruit, South Africa The Royal Portfolio Full timeThe Professional Field Guides at Royal Malewane Lodges are the custodians of our exceptional game viewing and tracking experiences. They ensure high levels of guest satisfaction, while maximizing the profitability of their designated areas of responsibility and adhering to all company standards, policies and procedures. All of this to ensure that we meet our...
-
Barista/ Bartender Royal Malewane Lodges
6 days ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Barista/ Bartender's main purpose at Malewane Lodge is to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations....
-
Spa Manager | Malewane Lodge
Found in: Whatjobs ZA C2 - 5 days ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Royal Portfolio is looking for an innovative, creative, dynamic and team oriented Spa Manager for our beautiful safari properties, Malewane Lodge, The Farmstead and Africa House at Royal Malewane. The successful candidate will be responsible for planning and overseeing all aspects of the Spa operations within a highly pressurised environment, maintaining...
-
Spa Manager | Malewane Lodge
Found in: Talent ZA 2A C2 - 2 weeks ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Royal Portfolio is looking for an innovative, creative, dynamic and team oriented Spa Manager for our beautiful safari properties, Malewane Lodge, The Farmstead and Africa House at Royal Malewane. The successful candidate will be responsible for planning and overseeing all aspects of the Spa operations within a highly pressurised environment, maintaining...
-
Front Office Manager | Malewane Lodge
Found in: Adzuna ZA B C2 - 1 week ago
Hoedspruit, South Africa Adzuna ZA B C2 Full timeThe main purpose of the Front Office Manager at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...
-
Deputy Housekeeping Manager | Royal Malewane
Found in: Talent ZA 2A C2 - 2 weeks ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the Deputy Housekeeping Manager at Malewane Lodge, is to assist the Executive Housekeeper in supervising and controlling the cleaning and servicing of all Suites, public areas, offices and staff accommodation, in accordance with the standards and procedures. All of this to ensure that we exceed our company purpose, which is "to give our...
-
Spa Manager | Malewane Lodge
Found in: Adzuna ZA B C2 - 1 week ago
Hoedspruit, South Africa Adzuna ZA B C2 Full timeThe Royal Portfolio is looking for an innovative, creative, dynamic and team oriented Spa Manager for our beautiful safari properties, Malewane Lodge, The Farmstead and Africa House at Royal Malewane. The successful candidate will be responsible for planning and overseeing all aspects of the Spa operations within a highly pressurised environment, maintaining...
-
Deputy Housekeeping Manager Royal Malewane
6 days ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the Deputy Housekeeping Manager at Malewane Lodge, is to assist the Executive Housekeeper in supervising and controlling the cleaning and servicing of all Suites, public areas, offices and staff accommodation, in accordance with the standards and procedures. All of this to ensure that we exceed our company purpose, which is _"to give our...
-
Hoedspruit, South Africa The Royal Portfolio Full timeThe Maintenance Technician at Waterside works closely with the Maintenance Manager to ensure that all lodge maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Waterside meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and a...
-
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the **Front Office Supervisor** at Waterside is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of the Royal Portfolio are met, if not exceeded, and in order to contribute to our purpose which is "To give our guests a complete experience and...
-
Spa Manager Malewane Lodge
1 day ago
Hoedspruit, South Africa The Royal Portfolio Full timeMAIN DUTIES & RESPONSIBILITIES *** - Effective guest interaction to enhance guest satisfaction and the guest experience - Promoting and selling of Spa treatments and retail products - Administration of orders, effective stock control, cost control, budgeting requirements and minimisation of product waste - Ensuring that the cleanliness and hygiene of the...
-
Maintenance Handyman Waterside
3 days ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Maintenance Handyman at Waterside works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Waterside meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and a perfect...
-
Head Ranger and Lodge Anchor/duty Manager
5 hours ago
Hoedspruit, South Africa HotelJobs.co.za Full timeHead Ranger and Lodge Anchor/Duty Manager Couple in Hoedspruit. Couple/Singles welcome to apply. No children or pets allowed **Requirements**: Must have extensive experience in luxury lodge environment Must have managed a team. Reputable time frames and references. **Benefits**: Live in Meals on duty **Work Cycle**: 6 weeks on, 2 weeks off