Spa Manager | Malewane Lodge

Found in: Talent ZA 2A C2 - 2 weeks ago


Hoedspruit, South Africa The Royal Portfolio Full time

The Royal Portfolio is looking for an innovative, creative, dynamic and team oriented Spa Manager for our beautiful safari properties, Malewane Lodge, The Farmstead and Africa House at Royal Malewane. The successful candidate will be responsible for planning and overseeing all aspects of the Spa operations within a highly pressurised environment, maintaining the highest standards in accordance with company policies and procedures.

MAIN DUTIES & RESPONSIBILITIES

  • Effective guest interaction to enhance guest satisfaction and the guest experience
  • Promoting and selling of Spa treatments and retail products
  • Administration of orders, effective stock control, cost control, budgeting requirements and minimisation of product waste
  • Ensuring that the cleanliness and hygiene of the Spa is of the highest standard
  • Training Spa Therapists and ensuring their ongoing personal development
  • Overseeing Hairdresser, salon bookings and facilities
  • Participating in Spa staff recruitment and placement
  • Manage staffing rosters, leave allocations and performance management
  • Maintaining good supplier relations, always researching for top quality products at best pricing
  • Leadership and creating a positive work environment
  • Working closely with other departments to give our guests a complete experience and a perfect stay
  • Achieving service excellence though strong teamwork
  • Aware of current industry trends and international best practice
  • Involvement in the work of the TRP Foundation and our local communities and charities
  • Promote, Recite and Live the P&V’s daily

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

  • National diploma in Beauty Therapy, Face and Body from a recognized tertiary institution.
  • 3-5 years’ experience in a similar hotel/lodge environment in a managerial position
  • Minimum 3 years in a Spa Manager role
  • Practical experience in massages, facials, manicures, pedicures and all other treatments
  • Well groomed
  • Staff management experience & training skills
  • Maintaining a creative and innovative Spa menu and new treatment suggestions
  • Dermalogica training required and QMS experience an advantage
  • Strong organisational and administrative skills
  • Strong communication skills
  • Quality driven individual
  • Ability to multi-task, stay calm under pressure and prioritise
  • A driver’s license is a distinct advantage

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.


  • Spa Manager | Malewane Lodge

    Found in: Whatjobs ZA C2 - 6 days ago


    Hoedspruit, South Africa The Royal Portfolio Full time

    The Royal Portfolio is looking for an innovative, creative, dynamic and team oriented Spa Manager for our beautiful safari properties, Malewane Lodge, The Farmstead and Africa House at Royal Malewane. The successful candidate will be responsible for planning and overseeing all aspects of the Spa operations within a highly pressurised environment, maintaining...

  • Spa Manager | Malewane Lodge

    Found in: Adzuna ZA B C2 - 1 week ago


    Hoedspruit, South Africa Adzuna ZA B C2 Full time

    The Royal Portfolio is looking for an innovative, creative, dynamic and team oriented Spa Manager for our beautiful safari properties, Malewane Lodge, The Farmstead and Africa House at Royal Malewane. The successful candidate will be responsible for planning and overseeing all aspects of the Spa operations within a highly pressurised environment, maintaining...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    MAIN DUTIES & RESPONSIBILITIES *** - Effective guest interaction to enhance guest satisfaction and the guest experience - Promoting and selling of Spa treatments and retail products - Administration of orders, effective stock control, cost control, budgeting requirements and minimisation of product waste - Ensuring that the cleanliness and hygiene of the...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our purpose...

  • Front Office Manager | Malewane Lodge

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Front Office Manager at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...

  • Front Office Manager | Malewane Lodge

    Found in: Whatjobs ZA C2 - 6 days ago


    Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Front Office Manager at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...

  • Front Office Manager | Malewane Lodge

    Found in: Adzuna ZA B C2 - 1 week ago


    Hoedspruit, South Africa Adzuna ZA B C2 Full time

    The main purpose of the Front Office Manager at Royal Malewane is to oversee the management and control of the daily operations in the Front Office department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The Maintenance Handyman at Malewane Lodge works closely with the Maintenance Manager to ensure that all lodge Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Malewane Lodge meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and...

  • Duty Manager | Malewane Lodge at Royal Malewane

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Duty Manager at Malewane Lodge is to manage and control the movements of our guests and the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay".MAIN DUTIES & RESPONSIBILITIESEnsure complete...


  • Hoedspruit, South Africa Spa Sense Full time

    BEAUTY Spa Manager needed Limpopo-Hoedspruit The Spa Manager must be extremely sales and business-orientated, confident working with large groups and wellness packages FULL Health & Skincare Qualifications 4-5 previous experience working in a luxury Lodge or Resort Spa environment as a Therapist 2-5year minimum working experience in a Management role. MUST...


  • Hoedspruit, South Africa Spa Sense Full time

    BEAUTY Spa Manager needed Limpopo-Hoedspruit The Spa Manager must be extremely sales and business-orientated, confident working with large groups and wellness packagesFULL Health & Skincare Qualifications4-5 previous experience working in a luxury Lodge or Resort Spa environment as a Therapist2-5year minimum working experience in a Management role.MUST be...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our purpose...

  • Lodge Manager

    2 weeks ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment **is seeking a dedicated **Lodge Management** professional to spearhead the day-to-day operations of a **Boutique Lodge & Spa, based in Hoedspruit.** **Role Overview**: **Responsibilities**: - Oversee the day-to-day operations of the lodge. - Uphold and enhance the guest experience, ensuring that all service standards are met and...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The Barista/ Bartender's main purpose at Malewane Lodge is to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations....


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The Professional Field Guides at Royal Malewane Lodges are the custodians of our exceptional game viewing and tracking experiences. They ensure high levels of guest satisfaction, while maximizing the profitability of their designated areas of responsibility and adhering to all company standards, policies and procedures. All of this to ensure that we meet our...

  • Assistant Spa Manager

    Found in: Talent ZA C2 - 24 hours ago


    Hoedspruit, South Africa MF Spa & Beauty Placements Full time

    ASSISTANT SPA MANAGER - Hotel SpaHOEDSPRUIT - Limpopo (ZA)Starting Date: June 2024 (pre-opening & induction training)TRADING HOURS & SHIFTSMonday – Sunday (Shifts)Must be able to work weekends & all major holidays as per the hotel's operation7-8 days off per monthREPORT TO: Spa ManagerREMUNERATION & COMPANY BENEFITS:R16,000-00 per month Gross10% Services...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Deputy Housekeeping Manager at Malewane Lodge, is to assist the Executive Housekeeper in supervising and controlling the cleaning and servicing of all Suites, public areas, offices and staff accommodation, in accordance with the standards and procedures. All of this to ensure that we exceed our company purpose, which is _"to give our...


  • Hoedspruit, South Africa Spa Sense Full time

    1x Assistant Spa Manager needed in Limpopo-Hoedspruit2-3 year FULL Beauty Therapy qualifications.ITEC/ or CIDESCO is a BONUS.3 - 4 years of working experience in a 5 Star Spa environment as a Front Desk / Assistant Manager.MUST have previous ESP Systems experience and excellent Computer Literacy (Excel, Word & Emails, etc) with good Administrative...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Duty Managers at Royal Malewane Lodges is to manage and control the daily operations of the lodges. To ensure that the standards of The Royal Portfolio are met, in order to contribute to the purpose of the company which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Ensure...