Call Centre Manager

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

We are recruiting for the below vacancies: - QA Agents, Outbound Sales Agents, Energy Experience ( Gas & Electric), Debt Collections, QA Team Leaders, Senior Managers and Team Leaders. Must have International Call Centre experience. Kindly send through an updated copy of your CV, ID and matric. **Salary**: R5,250.00 per month COVID-19...

We are recruiting for a new campaign. Full training provided. A Min of 6 months call centre is an advantage in the following campaigns; Debt Review Loans Insurance lead gen Debt Clearance Basic paid according to level of experience (if any). If you have no experience we will train you to equip you to handle customers on a sales level. Salary is R4500....

MM Wentzel requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. **Responsibilities**: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

**Requirements**: - Minimum qualification a matric - Min four years’ experience within a call centre environment - Experience in developing targets - Knowledge of both inbound and outbound call centre management experience - Proven sales track record of growing the call centre **Duties**: - Continuous operational and quality improvements of the...

_**Objectives of the role**:_ **A Senior Operations Manager needs to meet and exceed business objectives and ensure the consistent achievement of all financial and operational KPIs.** **They are required to manage (in partnership with the wider support team) multiple campaigns to deliver an outstanding ‘Customer Experience’ and Sales...

**Requirements**: - Minimum qualification a matric - Min three years’ experience within a call centre environment - Experience in developing targets - Knowledge of inbound and outbound call centre management experience - Proven sales track record of growing the call centre **Duties**: - Continuous operational and quality improvements of the department -...

Universal Call Centre is looking for a well tenured Short Term Insurance Manager We are an independent brokerage for Old Mutual Insure. We specialize in vehicle and household insurance. Universal Call Centre is a leading provider of outsourced sales and after-sales support services to clients in the finance, insurance and telecommunications...

Our client based in Durban is looking for a call centre agent to join their dynamic team. If you are a go getter and you enjoy working with people, then this is the perfect opportunity for you. - Min 1 year call centre experience - Experience in debt review would be an advantage. - Cold-calling experience - Willingness to attend a 2-week online training...

1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...

1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...

We are recruiting call centre agents! Our team is rapidly growing and we require ambitious, and experienced experts in the call centre environment. Whatsapp Enrique on 061 826 4436. **Requirements**: - Matric or equivalent NQF level 4 qualification. - 1 year call centre sales experience. - Computer literate. - Ability to commute reliably. **What we...

Our client based in Umhlanga is hiring Call Centre Agents with a drive for success and growth within the contact center environment for their international campaigns: Minimum Requirements: - 6-12 months Call Centre experience - Non Negotiable(Sales or Service) - Matric/Grade 11 or equivalent - Ability to work shifts (working hours between 9:30 and 23:00) -...

The Call Centre Supervisor is responsible for overseeing the daily operations of the call center, ensuring that team members deliver exceptional customer service and achieve performance targets. This role involves managing and mentoring staff, handling escalated issues, and implementing strategies to improve service quality and operational efficiency. **Key...

**Call Centre Manager (National/Sales/Campaigns) ( JB3169)**: Durban, Kwa - Zulu Natal - Sales **Call Centre Manager (National/Sales/Campaigns) ( JB3169)** **Durban** **Market Related** Call Centre Manager (National/Sales/Campaigns) will be responsible for leading the team of team leaders and call centre sales representatives at various call centres in...

Universal Call Centre is now calling all vehicle tracking sales specialist!!! We are looking for money hungry individuals who thrives in living only the best life, when we say best life, we mean someone that loves having the financial well being to ensure that you and your loved ones are financially secure and also having the time to spend with your...

**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative life insurance industry. Based centrally in Morningside, Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in...

We are recruiting outbound call centre agents! Our team is rapidly growing and we require ambitious, and experienced experts in the call centre environment. Whatsapp Enrique on 061 826 4436. **Requirements**: - Matric or equivalent NQF level 4 qualification. - 1 year call centre sales experience. - Computer literate. - Ability to commute...

Are you a motivated and skilled communicator looking to join a dynamic team? Universal Call Centre is expanding, and we’re looking for dedicated individuals to fill the role of **Appointment Booking Agent** for our UK campaign. If you have a passion for customer service and thrive in a fast-paced environment, this opportunity is for you! **What We're...