Delivery Lead

2 weeks ago

Cape Town, South Africa Datonomy Solutions Full time

**Our Client based in the Cape Town area is seeking a Innovation Delivery Lead. *Must be based in Cape Town**

**Innovation Delivery Lead role**

**Innovation**:

- Design and model solutions for customer innovation and experience along with similar initiatives variants
- Perform with innovation development groups to conduct insights as well as design outputs to their work
- Design, research, develop, analyze and suggest new marketing concepts as well as strategies
- **Delivery**:

- To support the delivery of all initiatives for the specific portfolio of IT services aligned to a business unit or capability
- To effectively support and manage the portfolio demand pipeline of projects, programmes, and product iterations required to develop and release IT services and features
- Support and take ultimate accountability for a project or set of projects, enabling it to effectively deliver through active sponsorship, leadership and business involvement in specific initiatives to ensure they meet time, cost and quality requirements
- Facilitates, manages and coordinates the coherent activities needed to design, develop, and release services or service changes
- **Portfolio Planning**:

- Manage the technology demand portfolio and facilitates appropriate processes & methods for prioritising demand under constraints of time and resources
- Manages the criteria and evaluation of inputs to aid both business and IT stakeholders to agree on the prioritisation of new or changed services
- Accountable for breaking down requirements into work schedules, for all delivery styles (waterfall, agile, hybrids)
- Manages resource availability and resource scheduling across projects and BAU activities, using appropriate tooling
- Plans how new or changed services are transitioned into operations, co-ordinating with other functions to ensure organisational readiness for change
- Technical planning for "go-live"
- **Portfolio Delivery**:

- Supports projects through delivery, using appropriate methodologies
- Ensures delivery within sanctioned parameters and responsible for delivering objectives
- Coaches and leads teams to deliver on time
- Using best practice methods and tools, ensures that programme/project risks and issues are appropriately identified, assessed and mitigated
- Ensures effective communication to all internal and external stakeholders on programmes and projects
- Ensures visibility of IT resources, workloads, allocation, availability, and skills
- Manages resource scheduling in the most optimal and efficient way possible
- To manage support activities within agreed SLAs

**Skills and Competencies used in this role**:

- Business/retail knowledge
- Commercial Management and Negotiation skills
- Leadership of multi-disciplined/skilled delivery teams within Portfolio
- Executive level stakeholder management experience

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