Optical Assistant

2 weeks ago

Cape Town, South Africa Dresden Vision Full time

**Brief Role description**:

- Assist new and existing customers buying prescription and non prescription glasses, as well as contact lenses and accessories..
- Assist customers in booking optometry appointments.
- Assist with customer enquiries and troubleshooting.
- Liaise between other direct channel team members in South Africa, Australia and Canada, and stores in Australia and Canada.
- Enter prescription data into Dresden systems required to complete sales.

**Requirements of the role**:

- Must have previous eyewear/optical experience: must be able to dispense progressives/multifocals and a variety of contact lenses.
- Min 3 years experience as an optician preferred.
- Excellent written and spoken English
- Ability to work night and evening shifts (this role serves customers in Australia and Canada).
- A reliable internet connection, a laptop/computer with a camera and headphones.
- Must be able to use web based systems and be comfortable with communicating through chat and other web based apps.
- Very friendly manner, an easygoing attitude, and putting customers first.
- Must have a high school certificate. Higher education qualifications will be an advantage

**Shifts available**
- Late Night Shift: 12 midnight until 8 am
- Evening Shift: 4pm until 12 midnight
- Early Morning Shift : 4am until 12 noon
- Night Shift: 8pm until 4 am

**Salary**: R13,000.00 - R16,000.00 per month

Application Deadline: 2023/05/23

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