Optical Assistant Western Cape, Panorama Area

3 weeks ago


Cape Town, South Africa Optivet Full time

Improve and enhance the administrative flow ofthe practice, ie. procedures and processes.

Medical Aid benefit checks for patients as required.

Managing monthly stock takes.

Liaison with the Bookkeeper to ensure all required documents are available to her.

Expereince on Eminance

Prompt answering of calls and scheduling of appointments.

Accurate and complete recording, and updating of patients’ details on Eminance.

Accurate filing

Communicate medical aid benefits and other finance options to patients.

Prepare and process quotes when required (in the absence of a dispenser or optometrist)

Issuing and processing of invoices.

Process all Medical Aid Claims when applicable.

Ensure effective processing of account payments.

Liaise with patients regarding the collection of orders and balances due.

Process and follow up on contact lens orders and communicate any delays to the patient.

Ensure that patients’ queries, complaints or disputes are handled quickly and efficiently

Print the daybook before closing

Review the daybook in the morning

Perform practice month-end procedures as required.

Assisting with marketing in the Practice.

Have a sound knowledge of the promotions offered and make sure that patients are informed accurately.

Assist and advise on frame selections.

Create effective communication channels between you and the dispenser to facilitate accurate and timeous communication of the job status to patients.

Assist colleagues when required with general duties not listed above.

Grade 12

Afrikaans and English fluent

Valid driver’s licence

Reliable transport

Industry-related experience

Between 3 - 5 Years



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