E-commerce Administrator Assistance

3 weeks ago


Century City, South Africa Aurora Beauty Supply Full time

**About us**

We are professional, agile and our goal is to grow in the eCommerce sector..

Our work environment includes:

- Growth opportunities
- Casual work attire
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Lively atmosphere

Key Responsibilities:

- Manage and update product listings on our e-commerce platform
- Manage social media accounts as well as posts
- Process online orders and ensure timely delivery of products
- Assist with order fulfilment including stock picking, packing and moving
- Monitor inventory levels and coordinate with suppliers to ensure adequate stock
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Analyze and report on e-commerce performance metrics, including sales, conversion rates, and customer feedback
- Implement and optimize digital marketing campaigns to drive sales and increase customer engagement
- Collaborate with cross-functional teams, including marketing, sales, and IT, to improve the e-commerce platform and customer experience
- Stay up-to-date with industry trends and best practices to continuously improve e-commerce operations
- Assist with reception duties when needed

Qualifications:

- Bachelor's degree in marketing, business administration, or a related field
- 2-3 years of experience in e-commerce management or a related field
- Proficient in e-commerce platforms, such as Shopify, Magento, or WooCommerce
- Strong analytical skills and experience with e-commerce analytics tools, such as Google Analytics or Adobe Analytics
- Excellent communication and interpersonal skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- Attention to detail and accuracy

Physical Demands: This position is primarily performed in an office setting. Some occasional travel may be required.

Working Conditions: This position may require extended periods of sitting, standing, or computer use.

**Salary**: Salary for this position will be commensurate with experience.

Working hours: Monday - Friday 9:00 - 17:00 (Saturdays and Public Holidays may be required occationally based on staff availability)

**Salary**: R8,000.00 - R15,000.00 per month

**Education**:

- Diploma (required)



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