Service Consultant: 8137 Nb

1 week ago


Somerset West, South Africa Exceed Hr Full time

**Reference**: 8137 NB
**Consultant: Nine Broodryk**
- Provide technical guidance to clients on system/workflow best practices.
- Assist staff with troubleshooting client-specific logs.
- Handle and escalate customer requests, complaints, and feedback and provide appropriate solutions.
- Follow up with clients to ensure the resolution of issues in a timely manner.
- Keep accurate records of customer interactions.
- Follow communication procedures.
- Accurately translate client requirements into usable specifications for the development team.
- Ensure that support logs are accurate and thoroughly documented
- Ensure a sense of confidence in clients that a high level of service will always be delivered

**Qualifications**:

- Matric.
- One-year IT qualification and/or business qualification
- A background in the fruit industry is a plus



  • Somerset West, Western Cape, South Africa Exceed Hr Full time

    Reference: 8137 NBConsultant: Nine Broodryk Provide technical guidance to clients on system/workflow best practices. Assist staff with troubleshooting clientspecific logs. Handle and escalate customer requests, complaints, and feedback and provide appropriate solutions. Follow up with clients to ensure the resolution of issues in a timely manner. Keep...

  • Service Consultant

    4 weeks ago


    Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**:9391 NB **Consultant**:Nine Broodryk   - Provide Expert Guidance: Offer clients technical guidance on system and workflow best practices to optimize their processes and maximise efficiency. - Troubleshooting Assistance: Assist staff in analyzing client-specific logs to identify and resolve issues promptly and effectively. - Customer...

  • Data Analyst

    2 weeks ago


    Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**:9415 NB **Consultant**:Nine Broodryk -  Translate client business needs into actionable technical requirements - Extract, transform, and load datasets from various sources for effective analysis - Visualize data insights to craft compelling, data-driven narratives - Participate in change management process design, training, and adoption...


  • Somerset West, South Africa Exceed Hr Full time

    **Reference**: 8138 NB **Consultant: Nine Broodryk** - This role is responsible for the successful implementation of client workflows. - This includes conducting detailed workflow analysis, - Training and implementation. - Additionally, this role aims to provide holistic customer champion services to clients, - Focusing on channeling day-to-day support...

  • Service Consultant

    4 weeks ago


    Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 9391 NB **Consultant**: Nine Broodryk **Provide Expert Guidance**: Offer clients technical guidance on system and workflow best practices to optimize their processes and maximise efficiency. **Troubleshooting Assistance**: Assist staff in analyzing client-specific logs to identify and resolve issues promptly and effectively. **Customer...


  • Somerset West, Western Cape, South Africa Exceed Hr Full time

    Reference: 8138 NBConsultant: Nine Broodryk This role is responsible for the successful implementation of client workflows. This includes conducting detailed workflow analysis, Training and implementation. Additionally, this role aims to provide holistic customer champion services to clients, Focusing on channeling daytoday support queries; Strategic...

  • Service Consultant

    2 weeks ago


    Somerset West, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference: 9391 NBConsultant: Nine BroodrykProvide Expert Guidance: Offer clients technical guidance on system and workflow best practices to optimize their processes and maximise efficiency.Troubleshooting Assistance: Assist staff in analyzing client-specific logs to identify and resolve issues promptly and effectively.Customer Interaction Management:...

  • Office Coordinator

    3 weeks ago


    Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**:9397 NB **Consultant**:Nine Broodryk - Take responsibility to act as the first line of contact to clients. - Manage Reception. - Provide administrative support to the whole office. - Filling. - Managing the attendance register of the company. - Diary Management: booking internal and external meetings and administrative duties. - Managing the...

  • Service Consultant

    2 weeks ago


    Somerset West, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference:9391 NBConsultant:Nine Broodryk Provide Expert Guidance: Offer clients technical guidance on system and workflow best practices to optimize their processes and maximise efficiency. Troubleshooting Assistance: Assist staff in analyzing clientspecific logs to identify and resolve issues promptly and effectively. Customer Interaction Management:...


  • Somerset West, South Africa Exceed Hr Full time

    **Reference: NB 7541** **Consultant: Nine Broodryk** **Descriptions**: - Confirm appointments and follow-ups prior to meetings; - Allowing for travel time and meeting over-runs; - Ensure accurate date, time and location of meetings; - Where required ensure agenda availability; - Ensure meetings are correctly captured in the relevant diaries. - Flights,...

  • Data Analyst

    2 weeks ago


    Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 9415 NB **Consultant**: Nine Broodryk Translate client business needs into actionable technical requirements Extract, transform, and load datasets from various sources for effective analysis Visualize data insights to craft compelling, data-driven narratives Participate in change management process design, training, and adoption...

  • Data Analyst

    2 weeks ago


    Somerset West, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference: 9415 NBConsultant: Nine BroodrykTranslate client business needs into actionable technical requirementsExtract, transform, and load datasets from various sources for effective analysisVisualize data insights to craft compelling, data-driven narrativesParticipate in change management process design, training, and adoption...

  • Service Advisor

    1 month ago


    Somerset West, South Africa Adzuna ZA B C2 Full time

    Key Responsibilities:Prepare for the arrival of customersTake care of customers at the initial consultation upon arrivalEnsure accurate warranty and motor plan details on the systemUpdate Dealer Management System, track all vehicles, and update control systemsLiaise with customers regularly throughout the serviceEnsure accurate invoice paymentsVehicle...

  • ERP Administrator

    2 weeks ago


    Somerset West, Western Cape, South Africa Exceed Hr Full time

    Reference: 7704 NBConsultant:Nine Broodryk Ensuring the reliability of the ERP System as well as troubleshooting and resolving ERP related problems.Qualifications: Matric and diploma / degree in computer science, information systems, or a related field. 35 years' experience administering an ERP system. Experience in Zoho & SAP advantageous Experience in,...

  • Key Accounts Manager

    2 weeks ago


    Somerset West, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference: 7783 NBConsultant: Nine BroodrykOur client, an international stockist, distributor and producer of high quality speciality- and industrial chemicals, is looking to bring on board a Junior New Business Developer / Key Accounts Manager to join their talent pool. He or she will form an integral part of successfully growing the business.Research and...

  • Sales Coordinator

    4 weeks ago


    Somerset West, South Africa Exceed Human Resource Consultants Full time

      - Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as accounts and logistics, to ensure timely order fulfilment. - Process Purchase Orders: Receive instructions on Purchase Orders to issue and input information on all platforms and...

  • Service Advisor

    1 month ago


    somerset west, South Africa Adzuna ZA B C2 Full time

    Key Performance Areas: Prepare for the arrival of the customer and vehicleTaking care of customer at initial consultation upon arrivalEnsure accurate Warranty and Motor plan details on systemUpdate Dealer Management System, track all vehicles and update control systemsRegular Liaison with customersEnsure accurate invoice paymentsProfessional Vehicle hand...

  • Office Coordinator

    3 weeks ago


    Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 9397 NB **Consultant**: Nine Broodryk Take responsibility to act as the first line of contact to clients. Manage Reception. Provide administrative support to the whole office. Filling. Managing the attendance register of the company. **Diary Management**: booking internal and external meetings and administrative duties. Managing the office...

  • Training Consultant

    3 weeks ago


    Somerset West, South Africa Finovate Full time

    **Training and Support Consultant** Our client, a market leader in property management software has an opportunity for a **Training Consultant** to join their fast-growing team. They have developed the most advanced Body Corporate & HOA management software that enables property managers to manage their property portfolio with one solution that seamlessly...

  • Training Consultant

    4 weeks ago


    Somerset West, South Africa Finovate Full time

    **Training and Support Consultant** Our client, a market leader in property management software has an opportunity for a **Training Consultant** to join their fast-growing team. They have developed the most advanced Body Corporate & HOA management software that enables property managers to manage their property portfolio with one solution that seamlessly...