Sales and Service Consultant
17 hours ago
**Purpose of the Role**
Your role is to sell and support the humble products to our chosen target market. You will do this through understanding and learning our product set, our value added services and our art of selling and supporting. Driving sales and support within the SME business segment. Support the humble cloud based POS full suite of products. Display the discipline and professionalism needed to grow and maintain the current and future humble client base.
**Role Description**
Answering incoming sales and support related calls
Understanding business needs and providing the best
business solution
Facilitating the customer journey through our online sign-up
process with potential clients who are interested in the humble
POS offering
Responding to sales enquiries via our platforms, Intercom,
Work internally with the sales management and support team
to ensure proper quality and quantity of leads and queries
Cross-functional and collaborative project work to enable your
team and the company to focus on customer-centric growth
**Skills**
Consultative, online and telephonic sales skills
Discipline and determination
Organizational and planning
Time management
Confident and professional
Strong interpersonal skills
Problem solving and innovative.
Excellent communication - Written and Verbal
Self-motivated and committed
Ability to think outside the box: the ability to use the
resources at your fingertips to resolve technical challenges
especially when you don't know the answer.
Teamwork and collaboration
**Experience**
Worked in an online sales and support role
Microsoft Office and G-Suite experience
Computer literate on the following platforms: Android, IOS,
Windows.
Strong negotiation and closing skills
Technology savvy
Consultative selling and support techniques
Medium to long term sales cycle management
Working in a high pressured and top performing sales and
support environment
**Qualification and Min Requirements**
6 months sales and or support experience.
Matric qualification.
Being able to speak multiple languages (English,
Afrikaans, Zulu) will be taken into account.
**Long Term Potential**
Growth opportunities at humble are wide and
varied. We are a dynamic and growing company
that rewards great performance with not only the
standard progression (take-my-boss’-job) path,
but also offers exciting opportunities in group
companies to those wishing to expand their
horizons.
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