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Gauteng Sales Manager

6 months ago

Johannesburg, South Africa We Trade Property Full time

This position as Office/Sales Manager plays a major role in the success and the profitability of the company. The appointed person must be goal driven and goal orientated with great management and training skills and a passion for the property industry. The incumbent will have a huge business responsibility and good business skills will be an advantage. **Property knowledge and experience is a must**

The below sets out the Office Manager/Sale Manager’s primary responsibility, but is not an exhaustive list.

**JOB DESCRIPTION**:
**Duties and Responsibilities / Core Tasks**:
**Appointment of new agents**:

- Building and constant updating of area agent database of opposition agency agents;
- Planning, co-ordination and placement of recruitment ads and agent information sessions with opposition agents;
- Continued canvassing and recruitment activities for current operational estate agents and quality intern estate agents employed by opposition agencies;
- Following of the Recruitment Strategy Guidelines as amended from time to time;
- Screening, appointing and training of new estate agents who joins the company;
- Concluding service contracts and office rules with agents;
- A Sales Manager has to spend at least 60% of his/her time on recruitment activities.

**Training of agents**:

- Training on general office procedures;
- Training on the Prop Control system;
- Training on CMA / Lightstone reports;
- Training on how to canvass an area;
- Screening and nominating the agent’s canvass area;
- Training on contracts - OTP’s and required FICA documentation;
- Training on formulas and VAT calculations;
- Training on Listings;
- Training on how to do a show house;
- Training on taking photos;
- Training on negotiating skills;
- Training on how to do adverts;
- Setting and monitoring agent goals.

**Agent support and back-up**:

- Monthly / Quarterly one-on-one meetings with agents to set goals, assess activities according to goals, give advice and motivation;
- Monitoring agents progress and productivity from Prop Control;
- Assist agents with administrative requirements, negotiation of sole mandates and contracts, as and when needed;
- Assist agents with extraordinary contracts, e.g. PIP’s, insolvency’s, deceased estates etc;
- Provide training and support to agents on database and other necessary systems in order for them to operate effectively;
- Providing data and general training information for agents;
- Training agents on systems e.g. Lightstone, PropCtrl etc;
- Assist in preparing and ordering marketing and exhibition material e.g. pamphlets for agents;
- Visiting of own agent’s show houses on a regular basis;
- Visiting of opposition agent’s show houses to present our offering and to introduce him/herself.

**Contracts**:

- Checking and signing off new contracts - OTP’s. Ensure contract is legal and complete with all related annexures and FICA documentation;
- When an agent presents a new OTP contract, an interview is scheduled to discuss the terms of the contract;
- Checking all signatures, supporting documents and annexures to the contract is done with the agent present;
- Calculating agent commission split, per transaction;
- Completing Contract Cover Sheet to accompany signed off contracts;
- Ensure CMA is attached;
- Ensures that ASP - Conveyancer and Bond Originator is appointed;
- Incomplete contracts are given back to the agent to finalise and return with a completed contract;
- Diarizes follow up of the above point;
- Once everything is checked and finalized - signs off the contract and delivers it to the Office Administrator;
- Take responsibility to ensure that follow-up for income for registered deals is done and received - sales commission & bond commissions;
- Manage problems of conditional / unconditional files - OTP’s;
- Regular checks are done on Latest Updates from attorneys to ensure Office Administrator completes and responds to tasks to update Treasure Map;
- Assist with the follow up with agents/clients for outstanding information if and when required;
- Handle queries from buyer/seller telephonically or personally;
- Calls seller/purchaser to establish personal contact and thank them for their business;
- Follow up and assistance with contacts should encourage repeat business and positive relationships;
- Update systems with information e.g. agents pay slips before closing files;
- Update and request information on Referrals with or from other franchise offices within the group;
- Ensure Referrals from other franchise offices within the group is updated on OMS and Treasure Map when referrals are successful.

**Office and area branding**:

- Ensuring that the office exterior is kept neat, clean and that the branding is always up to standard as per the instructions from the owners/company;
- Ensuring that each possible listing has a For Sale sign placed in front of the property;
- Regular inspection of show houses to ensure that the prescribed show house procedure i