Insurance Specialist

2 weeks ago

Cape Town, South Africa YuLife Full time

**About us**:
At YuLife we're transforming products once focused on death and illness into ones that inspire life and reward living — turning old-fashioned employee perks into life-enhancing benefits.

We are explorers, dreamers and innovators. We’re on a journey to build the best platform in the world, but we can’t do it without people like you, leading the way.

Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination and help alter the future with YuLife.

Which hopefully is where you come in.

**The role**:
The day-to-day management of Healthcare insurance policies written through YuLife, ensuring all clients, intermediaries and internal customers are provided with a personable, first class customer service.

**Day to day responsibilities include, but are not limited to**:

- Ongoing insurance administration and support of a portfolio of clients
- Support YuLife Sales Teams, Customer Success Account Management team, Intermediaries, and Direct Clients for all ongoing insurance queries and administration related to your client
- Requesting anniversary data, reviewing and sending out deposit invoices
- Preparing anniversary accounts: review, manipulation and formatting of anniversary data,
- Reviewing and issuing of policy schedules,
- Ensuring client/intermediary is kept informed of the progress of the journey,
- Participate in customer account management meetings (on and off-site) as appropriate,
- Assisting clients/ intermediaries with ad-hoc insurance queries
- Minimum of 1-2 years Healthcare administration experience, preferably obtained by working for an Insurer, with demonstrated technical ability in Group Life, Group Critical Illness, Group Income Protection, Healthcare or Dental products
- Industry qualifications
- A high level of written and verbal communication
- Excellent attention to detail
- Love working with Excel
- Aptitude for working with multiple technologies
- Demonstrate the desire to deliver the best possible customer experience, on a right first-time basis
- Ability to work under pressure, understanding the peaks of Group Risk business
- Demonstrate the ability to adopt change to improve process, efficiency and service
- Happy to work with customers from a variety of backgrounds and positions
- Ability to convey complex information to customers with various levels of understanding, whilst maintaining technical integrity

**What you’ll get**:
We like to give more than we take so here are some of our benefits:

- Competitive base salary
- Potential to earn share options
- Medical Benefit: Momentum any plan Max to R 20 000 pa
- Group Cover: GLA 6 x annual salary. 75% of salary with 2 month waiting period for a term of 24 months
- Pension fund: 3% of gross salary as Cost to company, further % contribution made by employee
- 25 days annual leave + 1 Love Being Yu day (e.g your birthday, moving house anything else that is for Yu) + 13 days SA Public holiday leave

**Additional Perks**:

- Access to the YuLife app (which includes a tonne of well-being rewards, discounts and exclusive offers as well as access to Meditopia and Fiit)
- R380 (equivalent to £20) per month towards your "be your best Yu" budget
- Generous parental leave policies
- Unlimited professional coaching sessions with More Happi
- Learning budget
- Remote working package; includes laptop, desk, chair etc.
- Flexible working
- Generous parental leave policies
- Access to co-working space to remain connected with the YuCrew

Our framework and principles around hybrid working at YuLife.

Here at YuLife our values encompasses **Love Being Y**u** and as a result we’re committed to diversity and inclusion. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, disability or any other protected class.

**Our values**:
**YuLife company culture**:
Read what one of our key investors has to say about our culture ›

**We're more than just life insurance**:

  • Portfolio Manager

    2 weeks ago

    Cape Town, South Africa Bryte Insurance Full time

    Who we are The Portfolio Manager’s role is to manage, develop and grow a designated panel of Brokers, to retain existing business and generate new business opportunities with new Brokers and achieve the desired sales volumes, achieve Gross Written Premiums (GWP) and Loss Ratio Targets. Key Accountabilities - Produce a Business Plan that reflects market...

  • Mibusiness Insurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Sanlam Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert MiBusiness Insurance Specialist (Western Cape)Date: 13 May 2024Location: Cape Town, Western Cape, South Africa Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients...

  • Insurance Sales Specialist

    4 weeks ago

    Cape Town, South Africa Africa Direct Group Life and Investments Full time

    **Sales Contact Centre Specialist** Sales Contact Centre Specialist Sales Specialists will improve sales and the overall business growth with an in-depth understanding of the company products and services. The specialist will create an effective support team and strong business partnerships and in addition manage the relationship with the customers,...

  • Talent Acquisition Specialist in The Insurance

    4 weeks ago

    Cape Town, South Africa Financial Wealth Holdings Full time

    An award-winning registered financial services company is looking for a specialist recruiter with experience in recruiting for the insurance industry. Are you a self-starter? Do you think out of the box? Are you goal-oriented, and outcomes-driven? Then this role is for you! **Job Specification**: - Write and Post Marketable Job Specifications and Job...

  • Talent Acquisition Specialist in The Insurance

    2 weeks ago

    Cape Town, Western Cape, South Africa Financial Wealth Holdings Full time

    An award-winning registered financial services company is looking for a specialist recruiter with experience in recruiting for the insurance industry.Are you a self-starter? Do you think out of the box? Are you goal-oriented, and outcomes-driven? Then this role is for youJob Specification: Write and Post Marketable Job Specifications and Job Ads. The ability...

  • Insurance Intake Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    We are seeking a highly organized and detail-oriented individual to join our team as an Intake Specialist. The primary responsibilities of this role include managing incoming calls, conducting intake interviews, and ensuring accurate documentation necessary for onboarding new clients. The ideal candidate will have previous experience in similar roles within...

  • Insurance Intake Specialist

    4 weeks ago

    Cape Town, South Africa Exclusively Remote Full time

    We are seeking a highly organized and detail-oriented individual to join our team as an Intake Specialist. The primary responsibilities of this role include managing incoming calls, conducting intake interviews, and ensuring accurate documentation necessary for onboarding new clients. The ideal candidate will have previous experience in similar roles within...

  • Insurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERFIN 26/23 ExtSALARYTCOE: R p.aDEPARTMENTTreasury ServicesDIRECTORATEFINANCE Insurance Specialist - General ClaimsRequirements: A relevant Law Degree, preferably LLB and knowledge in the fieldof Law of Delict. ACII / AIISA / FCII / FIISA membership will be advantageous Up to FIVE (5) years of relevant experience Good...

  • MiBusiness Insurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Sanlam Full time

    Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail...

  • Claims Specialist

    2 weeks ago

    Cape Town, South Africa Exclusively Remote Full time

    Claims Specialist Real Estate (Commercial Lines Insurance) The Claims Specialist will manage and process insurance claims related to real estate properties. This role requires a keen eye for detail, excellent communication skills, and a thorough understanding of real estate insurance policies. The Claims Specialist will ensure claims are handled efficiently...

  • Customer Services Specialist Insurance

    3 days ago

    Cape Town, South Africa Teleperformance South Africa Full time

    We have an exciting opportunity available! Join our UK team today! We're looking for our next Customer Service Specialist(Insurance) - Full-time, Permanent - Salary up to R8,500.00 p/m Overview: Providing a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. Providing...

  • Insurance Agent

    2 months ago

    Cape Town, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm) We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...

  • Insurance Agent

    2 days ago

    Cape Town, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm) We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...

  • Regional Claims and Insurance Specialist

    3 weeks ago

    Cape Town, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Insurance Admin

    4 weeks ago

    Cape Town, South Africa Exclusively Remote Full time

    Real Estate Insurance AdminJoin our team as a Real Estate Insurance Specialist, where you'll play a crucial role in protecting the assets of our clients in the real estate sector. You'll be responsible for assessing the insurance needs of various properties, with a focus on apartments and multifamily buildings.Key Responsibilities:Conduct thorough...

  • Insurance Admin

    2 weeks ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Real Estate Insurance AdminJoin our team as a Real Estate Insurance Specialist, where you'll play a crucial role in protecting the assets of our clients in the real estate sector. You'll be responsible for assessing the insurance needs of various properties, with a focus on apartments and multifamily buildings.Key Responsibilities:Conduct thorough...

  • Commercial Insurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Old Mutual Insure Limited Full time

    Commercial Insurance Specialist page is loaded Commercial Insurance Specialist Apply locations Cape Town time type Full time posted on Posted Yesterday job requisition id JR-44029 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionProvide quality direct sales...

  • Insurance Specialist

    4 weeks ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 28.04.2023 REFERENCE NUMBER FIN 26/23 Ext SALARY **TCOE**: R 912 661 p.a DEPARTMENT Treasury Services DIRECTORATE FINANCE Insurance Specialist - General Claims **Requirements**: - A relevant Law Degree, preferably LLB and knowledge in the field of Law of Delict. - ACII / AIISA / FCII / FIISA membership will be...

  • Customer Services Specialist Insurance

    2 weeks ago

    Cape Town, Western Cape, South Africa Teleperformance South Africa Full time

    We have an exciting opportunity availableJoin our UK team todayWe're looking for our next Customer Service Specialist(Insurance) Fulltime, Permanent Salary up to R8,500.00 p/mOverview:Providing a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. Providing quality...

  • Insurance Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm)We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...