Supervisor

1 week ago

Pretoria, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Silverton, Pretoria
Job Posting Title: Supervisor, Operations
Time Type: Full Time

**Qualification(s)**:
Diploma or Degree in Operations or Supply Chain Management will be an advantage

**Additional Computer Skills**:

- Warehouse Management Systems skills & knowledge
- SAP
- Syspro
- CargoWrite
- CMMS

**Job-related Requirements**:

- Proven track record in Production Logistics environment
- Minimum of 3-5 years’ experience in Leading a team on an assembly production line in an Automotive environment.
- **Operations**: Extensive knowledge and hands on skill related to Inbound & Outbound logistics, Warehouse Processes, Part supply through Autocall, Sequencing, Milkrun & Kitting. Abilities to investigate and close out inventory stock variances, caused through incorrect system transactions, Bill of Material, etc.
- **Problem Solving**: Effective Root Cause Analysis skill & knowledge and the experience in the implementation of Corrective and Preventative Measures;
- **Supervision**: Must be able to do all supervisory functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably;
- **Communication**: Must be able to communicate effectively (written and verbal) with internal and external stake holders;
- **Compliance**: Must ensure implementation and daily adherence of full site compliance for Safety, Quality and Delivery, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Safety Authority requirements - previous supervisory experience leading teams with these requirements.
- **Commercial**: Understand site operational KPI’s, as well as standards and compliance thereof, as per SLA and deliver to objectives and targets.
- **Stress and Conflict Management**: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
- **HR and IR**: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure performance, maintaining of high morale, productivity and retention. This includes advanced knowledge of Industrial Relations Principles and Processes and ensuring adherence thereof.

**Added Advantages for this Role**:

- Good people and leadership skills
- Work towards achieving objectives and goals on a personal level and team level.
- Must be able to work under pressure
- Must have good time management skills

**Main Purpose of the Role**:
This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives. Supervising a team of 45 to 60 employees.

The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures. Ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation.

Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry.

**Duties & Responsibilities**:
**A. MAINTAIN COMMUNICATIONS: To enhance a 2-way communication process within the team.**1. Communicate information obtained from the Operations Manager.
2. Keep Operations Manager informed on problems or concerns
3. Communicate the goals/objectives to the team members
4. Communicate defects to other teams/sections (feedback on quality,
safety, etc.)
5. Maintain high morale through continuous communications
6. Solicit input from team members
7. Maintain high morale and team spirit through continuous coaching

**B. SUGGESTIONS: Encourage and solicit suggestions that the team members can do on their own.**1. Encourage team members to submit improvement proposals

**C. TRAINING: To enable personal growth by organizing training for all team members**.
1. Master all jobs in the team to relieve, train and assist the team members using the JIT method
2. Train the team members to become multi-skilled workers according to the flexibility chart
3. Record and maintain the flexibility chart of the team
4. Give job instruction training to all newcomers in the team

**D. ATTENDANCE: To create an environment where attendance is seen as essential for the team performance**.
1. Cover all absenteeism whenever needed in team.
2. Inform Operations Manager if absentee coverage cannot be resolved within the team
3. Motivate team members for attendance

**E. PERFORMANCE SUPPORT: To create a positive and constructive climate by coaching and supporting the team members.**1. Monitor performance of team members, coach/retrain where necessary
2. Assist in eliminating problem operations and bottlenecks
3. Be aware of health conditions of team members
4. Give positive feedback on performance issues to team members
5. Give input to the Branch Manager with regard to performance evaluations

**F

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