Debt Review Trainer Wanted

1 week ago


Durban, South Africa Debt Solution SA Full time

Debt Solution SA is looking for a Training and Development Officer/Trainer.

A Trainer is needed to coordinate training activities that will help maximize our team’s performance via our Contact Center

Trainers responsibilities

include

mentoring new sales agents,

designing individual and team training courses

preparing educational material.

To be successful in this role, you should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.

**Responsibilities**:
Provide helpful advice on coping with job-related challenges
Onboard and train new sales agents
Identify individual and team training needs
Develop educational material, including presentations, sales scripts and case studies
Design training courses using gamification, role-playing activities and job simulation
Gather feedback on all training programs from trainees, managers and instructors
Set annual learning and development objectives for the sales team
Maintain updated records of educational curriculum and material
Evaluate employees’ performance after each training
**Requirements**:
Work experience as a Sales Coach, Sales Trainer or similar role within a call center or financial institution
Experience in a sales or customer service position is a plus
Hands-on experience creating presentations (e.g. videos or slides)
Excellent communication skills with the ability to motivate people
Problem-solving skills
Dilpoma or Degree in Education, Human Resources or relevant field is a plus

Previous exp in Debt Review or Financial institution will be an advantageous

Plus commission that will discussed during interviews.

**Job Types**: Full-time, Permanent

**Salary**: From R6000.00-R7000.00 per month

Working Hours

Monday to Friday : 08:00 to 17:00

Saturday : 08:00 to 13:00

**Salary**: R6,000.00 - R7,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)



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