Beauty Consultant

1 week ago

Durban, South Africa Prestige Cosmetics Group Full time

Beauty Consultant - Chanel

Position : Beauty Consultant
Department : Sales
Reporting to : Retail Development Manager
Purpose of the Role The purpose of the role is to build and maintain the Chanel brand image by providing an exceptional client experience to maximise sales. KEY RESPONSIBILITIES ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly

TEAMWORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- At least 3 years retail and cosmetics experience
- Certificate in Beauty/Make-Up and/or at least 3 years make-up artist experience
- Must be able to demonstrate expert knowledge and current industry trends
- Must be willing to work weekends and shifts as required
- Must have own transport

**Job Type**: Permanent

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- retail and cosmetics: 3 years (required)
- make-up artist: 3 years (required)

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