Shiseido Skincare Beauty Consultant

5 months ago

Durban, South Africa Prestige Cosmetics Group Full time

**Beauty Consultant - Shiseido Skincare**

**Position**: Beauty Consultant

**Department** : Sales

**Location**: Gateway/ Westville

**The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Bvlgari, La Prairie, and Dolce & Gabbana to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Johannesburg/ KZN/ CT team as a Beauty Consultant for Shiseido Skincare.**

The purpose of the role is to maximise sales and profitability; and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain Shiseido’s brand image.

**Purpose of the Role**

The purpose of the role is to maximise sales and profitability; and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain Shiseido’s brand image.

**KEY RESPONSIBILITIES**

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
- Achieve monthly and annual set sales targets
- Track sales targets
- Achieve a minimum monthly IPT of 2.5
- Assist in setting up and driving sales at events
- Provide line manager feedback on sales/customer related issues or concerns
- Ensure that the E Academy digital training courses are accessed weekly to maintain sufficient brand, customer and product knowledge

BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your stock versus tester ratio and report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times

STOCK MANAGEMENT, MERCHANDISING AND ADHERANCE TO PROCEDURES
- Ensure that stock is merchandised according to merchandising guidelines
- Implementation and adherence to operating procedures and policies
- Stock administration, stockloss prevention, stock level control and management
- Asset control and security
- Point of sale

CUSTOMER EXPERIENCE
- Superior customer service
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)

TEAMWORK
- Work in collaboration with other colleagues to drive and execute overall sales as well as supporting events
- Support and assist new team members with onboarding and orientation

ADMINISTRATION
- Daily tracking sheets/reports completed and submitted as required
- Implementation of CRM processes

**COMPETENCIES**
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks

**REQUIREMENTS/QUALIFICATIONS**

Matric certificate

At least 3 years retail and/or cosmetics experience

Certificate in Beauty/Make-Up is advantageous

Must be a team player

**Job**: Sales and Service

**Primary Location**: Gateway/Westville

**Job Types**: Full-time, Part-time

**Salary**: R7,000.00 - R13,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Beauty Consultant: 2 years (required)

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