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Customer Care Agent
2 months ago
A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis.
NB: Possible Working hours are:
Fridays - 18:00pm to 02:00am
Saturdays - 18:00pm to 02:00am
Remuneration: R360 per shift
Matric
Computer literate in MS Word, MS Excel
Flexible and able to work after hours shifts
**Must have own transport**
- Inbound customer care
- Allocate, dispatch and manage drivers to ensure required service levels are met
- Data capture
- Convert inbound sales enquiries
- Excellent communication skills and professional telephone etiquette
- A customer focused approach with an open attitude towards customers
- Be able to work under pressure
- Good attention to detail when capturing customer information
- Energetic and able to use initiative
- Reliable, committed and take pride in your work
**Job Type**: Part-time
Pay: R1 080,00 - R1 440,00 per week
Expected hours: 24 - 32 per week
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