Online Sales Rep Cold Calling
2 weeks ago
**Job Listing**
Call all customers on designated routes before deadlines.
Plan calls to promote the most effective products/services.
Ensure that all orders are accurately processed by deadlines. Orders can only be added after the deadline with approval from the warehouse management and then signed off by the sales/branch manager.
Must know about all the company products, and particularly the top selling products.
Sound knowledge of sales deadlines.
Must keep accurate records on the customer cards of orders to track buying patterns.
Tele seller must ensure that each customer?s current basket is maintained.
Must promote and sell company products.
Will substitute products where we are out of stock or have low stock and/or send part orders and back order the balance and/or back order the order in agreement with the customer.
You will call customers back timeously with any order alterations, out of stocks and/or delivery delays/changes.
Build good relations with all designated customers.
Will deliver professional and efficient service to all customers; return calls, respond to queries and/or problems, etc quickly and effectively.
You must have a sound knowledge of pricing structures, uplift procedure, credit note procedure, loading procedure, delivery procedure and credit control procedure.
Must have a sound knowledge of the company software and in particular pricing, approvals, available stock, stock coming in, printing picking slips and bulk slips, holding orders for the next delivery, uplifts, recording driver communications and sales/buying info and the route dashboard.
Your aim should be maximizing GP (gross profit) and filling trucks on route.
Market-related info must be immediately passed on to the sales/branch managers and buyers, i.e., above/below market pricing, availability of stock, quality issues, specification issues, etc.
You will pay particular attention to products or ranges nominated for focus on the manager and/or buyer.
Communicate and increase buying patterns to the buyers immediately.
Develop a good telephone technique.
When customers are coming to collect their orders, both the person placing the order and the person collecting the order must be verified by the customer. Orders must be loaded on COLLECT route with the person collecting the vehicle registration number. These will require approval before collection.
Any required reports must be submitted accurately, neatly, and on time.
Any incidents/complaints must be immediately reported to the sales/branch manager both verbally and in writing.
Attendance register must be completed daily.
No functions/requirements listed in the job description may be altered unless given in writing by the company director.
Although you have been employed in this position, you may be expected to perform other functions as stipulated in your contract of employment.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario:10,000.00
Cantidad de vacantes: 2
REQUERIMIENTOS
Experiência Mínima: 2 años
Estudios Mínimos: Secundario Graduado
Sexo: Indistinto
Conocimientos Informáticos: MS Office
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