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Client Coordinator

2 months ago

Cape Town, South Africa Content+Cloud Full time

**Are you looking for an exciting opportunity to settle your career in finance and operations? Do you want to work for a fast-growing tech company that values innovation and fosters a dynamic work environment? If so, we have the perfect opportunity for you**

We are looking for a motivated and ambitious Client Coordinator to join our Finance Department. As a Client Coordinator, you will work closely with our finance team to ensure our clients receive exceptional service and support.

**So what will your day to day look like? Well something like this**
- Providing administration support to the Finance and Commercial teams
- Supporting the Commercial team with opportunity pipeline management
- Input and process data during the pre-sales process as well as update any changes where required.
- Monitor, manage and issue subscription renewals as required.
- Ensure quotes are accurate, issued on time and approved by the client in a timely manner.
- Input data accurately into a service contract and ensure all contractual documentation is collated, approved and distributed accordingly.
- Provide account administration duties, ensuring client data remains accurate.
- Progress opportunities through the ERP system and work with all departments within the company to ensure order fulfilment and timely billing for contracts, hardware/software orders and projects.
- Liaise between internal/external stakeholders for enquiries relating to customer accounts, acting as a main point of contact for clients, dealing with non-technical coordination queries and proactively build ongoing relationships.
- Maintain accurate data in the sales CRM and Finance platform.
- General administration and general data entry as required.

**So you have the know how to handle the day to day but do you have the following experience and traits?**

**Requirements**:

- Experience working in a sales support environment or has worked in back office - Finance, Procurement or Sales Admin.
- Excellent administration skills
- Experience with working in a complex and busy office environment
- Excellent attention to detail
- Able to work alone and with a team.
- Good academic background supported by good grades at A-Level and or/GCSE’s
- Have a working knowledge of CRM and ERP systems. Experience using NetSuite or Microsoft Business Central, Microsoft CRM are desirable but not essential.
- A friendly and approachable attitude

**If this sounds like YOU we are definitely looking forward to hearing from YOU**

**Benefits**

Click here for the list of benefits.

This is a remote-first hybrid role. See here for details about our C+C hybrid workstyle.

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