Bpo Manager

3 weeks ago

Johannesburg, South Africa Talent Tank Full time

**JOB PURPOSE**
Manage the BPO in relation to 1) training and 2) placement into relevant opportunities.

**KEY PERFORMANCE AREAS**
- Be responsible for the management of Township Flevas different BPO training and placement activities.
- Be responsible for the management of major clients of Township Fleva, in particular local and international placement and training partners.
- Work directly with the training and development team within Rhiza Babuyile, to continuously upskill the IT training team.
- Manage costing, budgets, and management accounts for the division in collaboration with the finance department of Rhiza Holdings.
- Work directly with the sales team to ensure that the division grows in revenue.
- Learn and stay up to date when it comes to the latest trends in the industry in South Africa.
- Learn and stay up to date when it comes to the latest trends and developments in the industry Internationally.
- Work with the M&E department to do impact and financial assessments for the division.
- Communicate effectively with clients, investors, and funders.
- Work with suppliers to affect cost savings.

**REQUIRED QUALIFICATIONS**
- Grade 12Senior Certificate
- Bachelors degree in information science, Communications, or a related degree.

**REQUIRED EXPERIENCE**
- Must have 3+ years experience with Online Marketing/ SEO.

**SKILLS REQUIREMENTS/ COMPETENCIES**
- Passionate about training young people with diverse backgrounds in Online Marketing and SEO.
- Able to build and present analytical reports, site audits, keyword analysis reports, and competitive analysis reports for the companys websites.
- Good communication skills, both online and face-to-face.
- Must have substantive professional knowledge of the marketing sector and ICT.
- Must be an expert in Online Marketing, including SEO, website development, front
- and backend development, HTML, CSS, Bootstrap, JavaScript, Vue. Js., SQL, Node.js
- Must be up to date with the latest development in Online Marketing and SEO
- Must have a strong network with Online Marketing companies in SA and/ or abroad

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