Retail Account Manager

3 weeks ago

Johannesburg, South Africa Talent Acquisition Consulting Full time

We are looking for an experienced Account Manager to join our growing Retail team. Our Retail team embed themselves as part of the client and work collaboratively to help their business grow. They do this by using our technology to help the client understand their own performance as well as the consumers spending habits. Being a part of this team means you are passionate about not only data but also what it can reveal to our retail clients.

Your responsibilities as an Account Manager will include;
**Exceptional day to day account management**
- Proven track record of successful account management in a retail environment
- Be able to deal with a fast paced, high stakes account.
- Excellent communicator and able to manage key relationships effectively.
- Be willing and able to have difficult conversations with both clients as well as internal stakeholders across various situations and teams.
- Willing to operate across a number of time zones to collaborate across the globe with key stakeholders and support teams (US, ZA, India, Europe)
- Be a true leader who inspires and motivates whilst leading a team and delegating tasks.
- Provide client support and deal with queries day-to-day.
- Manage client requests into actionable tasks and assign to relevant teams and team members
- Be proactive on task deadlines and client requests
- Give clear feedback to clients on progress and meeting summaries.
- Able and willing to be on-site at client every week.

**Strong strategic account management & growth**
- Scope to grow account and implement solutions
- Scope to upsell on account
- Able to set clear objectives with the executive team and work collaboratively to set a strategic direction to achieve these with client.
- Ensure the financial targets are on track and any deviation, or possibility of deviation, are addressed in a timely manner
- Be able to set boundaries with clients whilst fully entrenching yourself in the retail environment.
- Be both resilient and tenacious especially when there is pressure on achieving financial results or completing tech implementations.
- Manage existing client contracts and create new contracts for new projects, including scope clarification, gathering business requirements and providing commercial numbers.

**Technical**
- Planner, structured and hungry to grow account.
- Must have experience in a retail background and a passion for technology solution rollouts.
- Strong numeracy and analytical abilities in an FMCG environment
- Strong understanding of large tech project rollouts and process management
- Work with a Tech project manager and oversee current and future tech implementations across various teams: ETL, Modelling, QA,
- Project Management, Product Management, Business Services Team and Tech Support teams
- Manage continued platform QA checking and ensure that Support tickets are addressed.
- Plan and manage the UAT for new implementations.

  • Retail Key Account Manager

    6 days ago

    Johannesburg, South Africa Jelocorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Retail Key Account Manager

    4 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Retail Key Account Manager

    3 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Retail Key Account Manager

    4 weeks ago

    Johannesburg, South Africa Jelocorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Retail Key Account Manager

    4 weeks ago

    Johannesburg, South Africa The Recruiters Full time

    Our client in the Retail Industry is looking for a Retail Key Account Manager who has a vast amount of experience working with buyers from retail outlets such as PNP, Checkers Hyper, Spar, Massmart etc.? You will be required to hit the ground running in terms of sales and growth specifically, to oversee business operations on Electrical & Homeware /...

  • Retail Key Account Manager

    3 weeks ago

    Johannesburg, South Africa The Recruiters Full time

    Our client in the Retail Industry is looking for a Retail Key Account Manager who has a vast amount of experience working with buyers from retail outlets such as PNP, Checkers Hyper, Spar, Massmart etc.? You will be required to hit the ground running in terms of sales and growth specifically, to oversee business operations on Electrical & Homeware /...

  • National Manager of Key Accounts

    6 days ago

    Johannesburg, South Africa PSM Personnel Full time

    NATIONAL MANAGER OF KEY ACCOUNTS (RETAIL) Business Development ~ Key Account ~ Marketing ~ Sales Johannesburg North-Gauteng Our client in the pharmaceutical industry is currently looking for a National Manager of Key Accounts (Retail). This role involves creating and implementing strategies to boost sales growth in the Retail business, as well as...

  • Online Retail Account Manager

    7 days ago

    Johannesburg, South Africa Jelocorp Full time

    **About the Job**: Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...

  • Key Account Manager

    6 days ago

    Johannesburg, South Africa Salesforce Recruitment Full time

    Our client, an established Importer, Manufacturer and Distributor of plastic injection moulded products, commercial and household lighting, garden and plastic products as well as household electrical appliances which are sold to the mass retail market are looking for a Key Account Manager to join their team. Operating out of a Sales Office and large...

  • Online Retail Account Manager

    4 weeks ago

    Johannesburg, South Africa Jelocorp Full time

    About the Job:Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...

  • Online Retail Account Manager

    3 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    About the Job: Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...

  • Online Retail Account Manager

    3 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    About the Job:Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...

  • Key Account Manager: Mass Retail Sector

    6 days ago

    Johannesburg, South Africa Recruitforce Group Full time

    Our client, an established Importer, Manufacturer and Distributor of plastic injection molded products, commercial and household lighting, garden and plastic products as well as household electrical appliances which are sold to the mass retail market are looking for a Key Account Manager to join their team. Operating out of a Sales Office and large...

  • Account Support

    7 days ago

    Johannesburg, South Africa Retail Insight Full time

    Accounts support the smooth running of offices by carrying out tasks and projects. As an account’s support in the marketing industry, you are to provide support to the accounts management Team. Identifying opportunities to develop accounts networking internally to build relationships with other divisions / brands. **Project support across the key BTL...

  • Online Retail Key Account Manager

    6 days ago

    Johannesburg, South Africa Jelocorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...

  • Online Retail Key Account Manager

    4 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...

  • Online Retail Key Account Manager

    3 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...

  • Online Retail Key Account Manager

    4 weeks ago

    Johannesburg, South Africa Jelocorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...

  • Retail Manager

    4 weeks ago

    Johannesburg, South Africa SMD Technologies Full time

    Job Title: Retail ManagerLocation: Nationwide (Various Retail Stores)Position Overview:As a Retail Manager, you will be responsible for overseeing the operations of multiple retail stores across the country, ensuring smooth functioning, profitability, and adherence to company standards. Your primary duties will include recruitment, coordination, training,...

  • Retail Account Controller

    4 weeks ago

    Johannesburg, South Africa TotalEnergies Full time

    **Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG-BIERMANN AV(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Finance **Type de contrat** CDI **Expérience** Minimum 3 ans A tertiary qualification: Bachelor degree in Finance or related field (Compulsory) Business Management /...