IT Manager

6 months ago

Cape Town, South Africa Armstrong Appointments Full time

Cape Town
- Posted 4 hours ago

**Key Responsibilities**:
Infrastructure Management:

- Oversee the design, implementation, and maintenance of company’s IT infrastructure, including servers, networks, and storage systems.
- Ensure the reliability, scalability, and security of all IT systems and infrastructure components.
- Monitor system performance and troubleshoot issues to minimise downtime and optimise performance.

Systems Administration:

- Develop and maintain system documentation, including standard operating procedures and configuration guides.

Security and Compliance:

- Implement and enforce IT security policies, procedures, and best practices to protect company’s data and information assets.
- Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with relevant regulations.
- Respond to security incidents, conduct forensic investigations, and implement remediation measures as needed.

Technology Planning and Strategy:

- Cultivate a culture of volunteerism within the IT team, leveraging volunteers to drive projects and support ongoing initiatives.
- Drive cost-saving initiatives across all IT operations, including but not limited to Google and Microsoft services, hosting, software procurement, and telecommunications.
- Provide strategic guidance to the Organisation on IT-related matters, serving as a conduit for innovative solutions to drive organisational growth.
- Collaborate with the team to develop IT strategies and roadmaps aligned with company’s mission and objectives.
- Evaluate emerging technologies and trends to identify opportunities for innovation and improvement.
- Develop and manage IT budgets, forecasts, and procurement processes to ensure cost-effective use of resources.

User Support and Training:

- Provide technical support and assistance to the team, volunteers, and participants, resolving issues in a timely and professional manner.
- Develop and deliver training programs and materials to educate users on IT systems, tools, and best practices.
- Foster a culture of continuous learning and skill development among the IT team and end-users.

Event Specific:

- Manage and oversee event communications infrastructure, ensuring reliability and functionality during the event.
- Implement and maintain wifi networks, radio communication systems, and satellite technologies crucial for emergency services.
- Utilise expertise in Arduino, Raspberry Pi, and other relevant technologies to enhance event communications capabilities.

**Qualifications**
- Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
- Proven experience (5+ years) in IT management roles, preferably in a nonprofit or community-driven organisation.

**Criteria**
- In-depth knowledge of IT infrastructure, including servers, networks, storage, cloud and virtualization technologies.
- Strong understanding of cybersecurity principles, practices, and technologies.
- Proficiency in systems administration, including experience with Windows and Linux operating systems, Active Directory, and cloud platforms (e.g., AWS, Azure).
- Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders effectively.
- Strong leadership and project management skills, with the ability to prioritise tasks, delegate responsibilities, and meet deadlines.
- Flexibility to work occasional evenings, weekends, or holidays as needed, especially during the company event period

**Remuneration**

**R 50000 CTC

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