Debtors Manager

3 days ago


Johannesburg, South Africa Smart Talent Africa Full time

**Excellent opportunity for a seasoned, proactive and detail-oriented Debtors Manager to take full responsibility and management of the debtors department and oversee the accounts receivable processes. This role is critical in ensuring the timely collection of fees and maintaining positive relationships with families.**

**Main Responsibilities**:

- Department communication
- Oversee and verify all information received from Admissions and new pupil intake
- Accounts Management
- Oversee all aspects of the school’s debtors, including the maintenance of accurate

records of student fees, payments, and outstanding balances
- Collection Processes
- Develop and implement effective strategies for collecting overdue accounts, including reminders, follow-ups, and negotiating payment plans as necessary
- Communication
- Act as the primary point of contact for families regarding tuition fees and payment

queries, providing excellent customer service and support
- Reporting
- Prepare regular reports on accounts receivable, including aging reports and cash flow projections, and present findings to the school leadership
- Policy Development
- Collaborate with school administration to develop and update policies related to

tuition payments and debt management
- Collaboration
- Work closely with the finance team to ensure accurate financial reporting and

reconciliation of accounts
- Compliance
- Ensure compliance with relevant laws and regulations related to debt collection and financial management
- Dispute Resolution
- Address any disputes or concerns raised by families regarding billing or payments in a professional and timely manner

**Minimum requirements**:

- Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- Experience
- Two (2) or more years in the same or similar management role
- Seven (7) years experience in accounts receivable or debt management
- Familiarity with legal and regulatory requirements related to debt collection
- Proficiency in financial software and MS Office Suite, particularly Excel
- Experience with Pencil Box (School Administration System or similar) will be advantageous

**Skills and Attributes**:

- Attention to detail: Focus on data accuracy, spotting patterns and errors
- Problem solving: Identify root causes, generate solutions, and implement the best course of action
- Analytical skills: Analyse data, draw conclusions, and make recommendations based on findings
- Organisation and Time management: Ability to prioritise, manage workloads and meet deadlines efficiently, in a dynamic, fast-paced environment
- Information Management: Use and organise information effectively for decision-making and trend analysis
- Communication skills: Strong verbal, non-verbal, and written communication skills to foster clear, effective relationships
- Receptiveness to feedback: Use feedback to improve performance and adapt accordingly
- Relationship building: Build positive relationships and manage expectations with stakeholders and internal teams for efficient communication
- Confidentiality: Handle sensitive information with discretion and maintain confidentiality

Pay: R600 000,00 - R650 000,00 per year

Application Question(s):

- Are you proficient in financial software and MS Office Suite, particularly Excel?
- Do you have a clear/infringement free criminal record or a valid Police Clearance certificate?
- Do you have a clear credit record?

**Education**:

- Bachelors (preferred)

**Experience**:

- accounts receivable or debt management: 7 years (preferred)
- legal and regulatory requirements related to debt collection: 7 years (preferred)
- the same or similar management role: 2 years (preferred)

**Language**:

- English (required)
- Afrikaans (preferred)

**Location**:

- Johannesburg, Gauteng (City of Johannesburg) (preferred)

Work Location: In person

Application Deadline: 2025/01/17
Expected Start Date: 2025/03/03


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