Customer Service Administrator-learner

1 week ago


Vereeniging, South Africa Tych Business Solutions Full time

**Overall Purpose / Objective of the Job**

Under the general direction of the Customer Services Manager, responsible for the efficient and effective day to day Customer Service administration tasks.

**Key Responsibilities**
- To efficiently and effectively provide general support to all areas of Customer Service Administration;
- Provide support in connection with the preparation of documents and presentations for Customer Service Administration;
- Handle general enquiries appropriately;
- The preparation of all dangerous goods paperwork for export clients;
- Handle all administration for local shipments, e.g. packing lists, couriers, etc
- Liaise with Dispatch regarding shipments to be packed, for whom and timing;
- Regular feedback to customers of shipments and follow up of Import Licences, etc
- Tracing shipments and ensuring delivery schedules still on track;
- Filing as and when required.

**Qualifications and Experience (inherent requirements of the position)**
- Grade 12 minimum with tertiary education in Admin/Finance advantageous
- Good knowledge and experience of administrative processes
- Good understanding of organisation processes and practices

**Skills / Knowledge (Inherent Requirements of the position)**
- To be trained and developed



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