Sales Associate/jewelry Associate Onboard Cruise
7 months ago
Present a unique retail experience at sea enhanced with excellent customer service, while achieving or exceeding budgeted financial goals.
- Understanding the importance of customer service; having the ability, commitment and willingness to excel in delivering outstanding service to our guests.Motivation and initiative to excel in all aspects of job duties and responsibilities.Possess outstanding social skills, conveying a warm, friendly, and caring personality.Willingness to embrace all Company values and lead by example.Ability to adapt and adjust to a variety of situations.
1. Consistently achieves 100% of planned sales target each voyage. 2. Always clearly explains the product to guests. 3. Always opens and closes sales using effective sales techniques. 4. Assists in providing timely and accurate feedback to Effy Supervisor/Ambassador. 5. Understands and is fully aware of the ‘Performance Improvement Plan’ (PIP) to be actioned as a constructive corrective tool, should personal sales targets and role description standards not be consistently met.
1. Always focuses completely on customer satisfaction. 2. Always provides a positive first impression to every guest with a warm, welcoming greeting and professional appearance. 3. Interacts with every guest, showing genuine interest at all times; observing and identifying guests' needs and adjusting service accordingly. 4. Always responds immediately to any service issues, escalating to a supervisor as appropriate. 5. Encourages and develops a memorable connection with every guest by remaining focused and engaged through completion of service or sale.
1. Assists in performing all inventories, receiving, transfers, deletions, price changes, stock rotations, and ticketing processes as directed by Effy Supervisor/Ambassador or Retail management and in compliance with company policies and procedures. 2. Dependably assists in organizing and maintaining secure, safe, and clean storerooms, lockers and storage space.
1. Assists in performing all inventories, receiving, transfers, deletions, price changes, stock rotations, and ticketing processes as directed by Effy Supervisor/Ambassador or Retail management and in compliance with company policies and procedures. 2. Dependably assists in organizing and maintaining secure, safe, and clean storerooms, lockers and storage space.
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Valid Passport?
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