Senior Specialist: Value Added Services

2 weeks ago


Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist value added service expertise.

**Job Description**:
Sourcing and Commercial enablement of New Services and Service Providers:

- Create an effective Value Added landscape by recruiting and onboarding suppliers / services which will maximize benefit to other products via embedment and bundling services into packs to be added to customers.
- Identify opportunities to drive customer awareness of the bundled products by effectively managing delivery channels supported by Marketing.

Stakeholder Management:

- Develop effective business relationships with external service providers through the management of commercial and SLA agreements in conjunction with Rewards, VAS and Non-banking benefits operational area.
- Responsible for service monitoring from service providers and monitor client experience to gain customer insight.

Product Management:

- To assimilate huge amounts of information - feedback from clients, quantitative data from web analytics, research reports, market trends and statistics in conjunction with internal and external service providers, supplying accurate and concise reports to know the market, service providers and customer needs, and then mix all that information to design and source relevant products.
- Drive innovation around the product development and management cycle

Pricing and Financial Reconciliation:

- Negotiate pricing with suppliers by following approved governance processes, in conjunction with Head: Middle Office & Non-Banking Enablement. Engage with Finance to ensure correct payment of fees to external service providers

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_



  • Johannesburg, South Africa Staffaro Full time

    We’re looking to hire a Facebook Ads Specialist with 3+ years of active work experience. What You'll Do - Responsibilities - Develop overall social media strategy for our partners ( i.e.clients ) - Develop paid media (Ex. Hulu, Pandora, Spotify, Ad display networks) social strategies for our partners (i.e. clients) - Research and create online “buyer...


  • Johannesburg, South Africa Dimension Data Full time

    **Senior Data Center Services Sales Specialist** **Role description** Dimension data is seeking a senior data centre services sales specialist to join our sales team in Johannesburg. The primary focus of this role is to take our data centre services value proposition to market, retaining existing business and growing market share. As a senior data centre...


  • Johannesburg, South Africa Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Johannesburg, South Africa Motivity (PTY) Ltd Full time

    To provide the Technology Business Unit with financial planning and analysis support to ensure effective short and long term planning as well as detailed financial analysis in order to meet Technology’s business objectives. The Finance Business partner is required to enhance value creation by challenging and assisting business unit heads with insightful...


  • Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** An exceptional opportunity for a Senior Merger & Acquisitions Specialist in the Client Support and Growth Division. **We are looking for an individual with a strong Investment banking background or Private equity Investment.** **This is a permanent opportunity.** - **Job Title**: Senior Specialist: Exit/Disposal - **Division**: Client Support...


  • Johannesburg, South Africa Nedbank Full time

    **Job Purpose** - To be the direct contact between the external customer and Nedbank to build and maintain relationships according to TS and CIB customer and sales strategy. Provide operational and servicing support to the CIB TS client to best meet their needs across the end-to-end products, channels and solutions life cycle in line with Nedbank's client...


  • Johannesburg, South Africa Ad Talent Africa Full time

    **Who are we**: A leading Digital Communications Consultancy supporting clients in South Africa and throughout the African Continent. **Who are we looking for**: An energetic detail-orientated **Senior Digital Marketing Specialist (FMCG) **to support clients in South Africa and throughout the African continent. **What will you do**:Responsible for the...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs - Annually Cost To Company (Market related) You will be working as Service Sales Specialist. Generate service sales opportunities and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio for Drives and Motors in collaboration with other...


  • Johannesburg, South Africa Isilumko Staffing Full time

    Join the exciting world of craft brewing A leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for...


  • Johannesburg, South Africa Adfix Full time

    Ready to join us in shaping the future of advertising? **Requirements**: **Personality** - English Speaking / Written: Excellent - Work ethic: Humble, polite and professional with an eagerness to learn and upgrade their skills, always willing to help. - Ability to assimilate and remember learned information - resourceful to find missing information /...


  • Johannesburg, South Africa Nedbank Full time

    **Job Requisition Detail** - REQ#124787- Location - Sandton, Johannesburg- Closing Date - 27 April 2023- Talent Acquisition - Bongiwe Mchunu- Job Family- Strategy and New Business Development- Career Stream- Strategy- Leadership Pipeline- Manage Self: Professional **Job Purpose** - To develop and maintain the Client Value Proposition and to support with...


  • Johannesburg, South Africa Isilumko Staffing Full time

    Join the exciting world of craft brewingA leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for...


  • Johannesburg, South Africa H2R Africa Full time

    PLEASE NOTE DO NOT APPLY FOR THE POSITIONS UNLESS YOUR QUALIFY IN ALL ASPECTS. NO CV'S WILL BE KEPT FOR FUTURE USE:MCP, MCSE and MCITP or similar related certificatesPurposeTo own stakeholder relationships and service delivery for commercial and technical systems within Global IM for their relevant sites and regions.Manage all licensing exposure within the...


  • Johannesburg, South Africa H2R Africa Full time

    PLEASE NOTE DO NOT APPLY FOR THE POSITIONS UNLESS YOUR QUALIFY IN ALL ASPECTS. NO CV'S WILL BE KEPT FOR FUTURE USE:MCP, MCSE and MCITP or similar related certificatesPurpose To own stakeholder relationships and service delivery for commercial and technical systems within Global IM for their relevant sites and regions.Manage all licensing exposure within...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...


  • Johannesburg, South Africa The Hutech International Group Full time

    **Purpose of the role**: The role of senior service technician involved the installation, maintenance & servicing of end-of-line packaging machinery, for food and beverage companies. **_ Position: Senior Service Technician _** **_Location: Gauteng / JHB/ Jet Park _** **_Salary: Salary market related_** **Qualifications**: - National Senior Certificate -...


  • Johannesburg, South Africa TalentCru Full time

    An exceptional opportunity for a Senior Merger Acquisitions Specialist in the Client Support and Growth Division. We are looking for an individual with a strong Investment banking background or Private equity Investment. This is a permanent opportunity. Job Title: Senior Specialist: Exit/DisposalDivision: Client Support and GrowthDepartment/Unit:...


  • Johannesburg, South Africa Isilumko Staffing Full time

    A top company in the FMCG industry is seeking a Customer Service Agent with experience working in a Call Centre Environment on Ad Hoc Basis. **Requirements**: - Must have Matriculated. - Must have at least 4 years' experience working in a Call Centre or done Customer Service. - Must be able upsell. - Must be computer literate. - Must stay Close to...

  • Senior Specialist

    4 weeks ago


    Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Johannesburg- Salary- R1,2mil - R800k- Job Type- Permanent- Education- CA(SA)- Experience- 4-6 years post-articles experience, Management experience in a banking environment- Reference- SS13092021SW- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Job Title: Senior Specialist Location: Johannesburg **Salary**:...


  • Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Actuary Jobs in Johannesburg- Salary- R800k - R750k p/a- Job Type- Permanent- Education- Nearly Qualified- Experience- 5 years experience- Reference- SNR0805TM- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Do you enjoy working with a highly experienced management team and enjoy excellent career growth...