Client Service Associate

2 weeks ago


Cape Town, South Africa Kinesis (Call centre staffing) Full time

**Duties and responsibilities included**

Answer incoming calls and make outbound calls.

Returning calls when needed.

Following up on requests.

Liaising with relevant stakeholders to address queries/complaints.

Update information on the system.

**Requirements**:
Grade 12

2 years Contact Centre experience.

Credit and Criminal Clear.

**Must be able to read, write and speak **:Sotho, Setswana, Sepedi and Xhosa/Zulu

Travel to Cape Town CBD

Financial Services industry knowledge and background

Able to work weekends

**Salary**: R11,500.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Call Centre: 2 years (required)

**Language**:

- Sesotho (required)
- Setswana (required)

Expected Start Date: 2023/11/30



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