Data Services Associate

4 weeks ago

Cape Town, South Africa Boldr Full time

**WHAT YOU’LL LIKE ABOUT US**:

- Great company culture Our diverse backgrounds, commitment, and passion are the things that make us great.
- We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you
- We’ve got training sessions in store to help you level up your skill set.
- With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
- We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please And we’ll want to hear all about your stories when you get back to the office.)
- We also cap off every week with a bit (a lot) of competitive board games.

**WHAT YOUR ROLE IS**:
As a Data Services Associate, you are responsible for executing projects of varying nature - from as simple as data entry to as complex as analytics and reporting.

You will be asked to:

- Control and teach our sorting robots new skills
- Collaborate with other team members to provide user feedback, communicate issues or improvements to your shift manager
- Take initiative and ownership in identifying areas of improvement
- Work flexible shifts controlling robots

The role will require keen attention to detail while maintaining quality and productivity at defined proficiency levels. You will be working with different tools and databases to gather, organize, and interpret data. This requires an aptitude to quickly learn new processes.

**WHY DO WE WANT YOU**:
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

**WHAT YOU’LL DO**:

- Execute processes assigned by the client and/or management
- Perform all data entry related tasks including sorting, proofing, updating, mailing and storing.
- Maintain data files accurately.
- Ensure defined productivity targets are met
- Ensure defined quality targets are met
- Ensure data security compliance
- Identify process improvement opportunities as they arise
- Identify possible UI improvements to the tools being used
- Making a note of all glitches and bugs in the tools being used
- Understand the importance of providing timely feedback and are able to communicate clearly
- Reports process deficiencies to ensure accurate execution of tasks
- Compile, sort, verify and correct data to be entered.
- Maintain records of work completed.
- Train other data entry employees

**Requirements**:
**WHAT WE’LL LIKE ABOUT YOU**:
**YOU ARE**:

- Curious and authentic, just like us #beboldr.
- Able to multitask and prioritize.
- Adaptable to change and attentive to even the most minute of details.
- Able to work well in a team environment.
- Proactive and self-motivated.
- Strongly interested in learning new ideas, processes, and unique requirements.
- Strongly interested in learning about new technologies.
- Experienced with PC, console, and mobile games.
- Interest in gaming and robotics.
- Able to focus for long periods.
- Patient and persistent.
- Flexible and able to adapt to different processes.
- Flexible and able to adapt to different schedules.
- Able to accept feedback gracefully.

**YOU HAVE**:

- Bachelor's / College Degree in any field you’re passionate about
- Strong computer literacy skills.
- Excellent problem-solving and observational skills.
- Previous experience in a related field is a plus.
- Typing speed of 60 words per minute or higher.

**Benefits**

Salary

WHAT YOU’LL LIKE ABOUT US
- Great company culture Our diverse backgrounds, commitment, and passion are the things that make us great.
- We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you
- We’ve got training sessions in-store to help you level up your skill set.
- With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
- We have rest and relaxation benefits.

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