Application Consultant

2 weeks ago


Kempton Park, South Africa DHL Full time

**BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY**

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

**At DHL Supply Chain South Africa we’re **looking for***

**Vacancy**

Application Consultant

**Role Outline**

Logistics operations in DHL Supply Chain business require optimized IT solutions to drive physical behavior in the most efficient way. DHL Supply Chain therefore selected best-in-class IT Products on the market and designed composable IT Solutions to run operations in a standardized and optimal way. As a result, deployment projects involve IT elements including requirements mapping, configuration and development. This role exists to enable DHL Supply Chain business to meet customer needs in that area and ensure best practice, accurate costing and a solution fit for purpose.

**Key areas of responsibility include**:

- **
Implement IT solutions**

Working out in detail improvements of existing IT solutions

Acting as the go-to expert for medium to complex technical questions on IT solutions

Independently obtaining expert input from and aligning with Business Analyst on design and improvements of blueprints

Guarantee adherence to defined standardized IT solutions
- **
Analysis and translation of requirements**

Understand business requirements and processes in all its details

Support definition of technical detail of the IT solution as requested by DePICT and ONE.DEPLOY methodologies

Document the chosen solution

Communication of technical information to a non-technical audience and vice versa
- **
Realise a chosen solution**Work closely together with suppliers to get the agreed deliverables including developments from Application DevelopersCreate and execute (non-UAT) tests; document and communicate results to the Project/Workstream LeadersAcceptance of supplier deliverablesDeliver requested deliverables as defined by Project/Workstream Leaders in agreement with DePICT and ONE.DEPLOY methodologies- **
Prepare for “go-live”, support during “go-live”**

(Support) data collection activities

Checking collected data and execute data conversion

Train operational (key) users in the use of the IT solution

Support business during “go-live”

Document delivered solution as part of project closure activities
- **
Hypercare Activities**

Write documentation for handover of GAPs to L2 centralized support team and help local team to be prepared for L1 support
- **
Finance & Projects**

Implement assigned deliverables within agreed budget and timeline

Clearly communicate any deviation in budget & schedule with explanation on the reason of the deviation
- **
People Management**

Transmit passion to the work and to the DPDHL and MLEMEA strategic programs

Guide people in the change process from actual operative procedures to the new procedures

**Qualifications and Experience**

Bachelor/Master's degree in Computer Science, Business Administration or relevant education and work experience in supply chain and/or logistics

Minimum 1 year project delivery experience

Minimum 3 years project delivery experience (senior)

Familiar with, specialist or expert (depending on level) in IT products implementation/configuration skills, good testing and training skills

Familiar with or specialist (depending on level) in the major IT solutions - product knowledge, good implementation/configuration skills, being able to configure (normal/high complexity) E2E implementations independently

Ability to translate process requirements into system requirements

Ability to train colleagues in the system

Ability to help colleagues with specific expertise and to coach on content and skills (buddy principle)

Detailed knowledge of logistics processes (warehousing and transportation)

Understand impact of IT solution on standardized operations, incl. sparring with engineer to propose alternative (e.g. operational) solutions

Good knowledge of and insight in E2E supply chain management

Familiar with or specialist in Operational Standards and sector best practices

Familiar with operational standardization concepts within Supply Chain and/or in other businesses

Travel in EMEA may be required (depending on project)

Prior training and certification in strategic products (e.g. JDA WM/D, OTM) is a strong advantage

Familiar with business analysis. BABOK certification is an advantage

**Skills/Competencies**

Analyt


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