Sales Representative

2 months ago

Durban, South Africa INTERCONNECT SYSTEMS Full time

**SUMMARY OF POSITION**

The Sales Representative is responsible for Sales and Business Development. This includes client management, administration and any ad hoc duties requested by the Sales Manager or any other person in a senior position.


**ROLES AND RESPONSIBILITIES**
- Sales
- Identify potential Clients and projects as well as follow up on new leads and referrals
- Conduct site surveys
- Create new business opportunities for the Company by presenting and selling products and services to new and existing Clients
- Ongoing Client communication regarding new product and service opportunities, special developments, information or feedback
- Meet monthly and quarterly sales targets set by Management
- Client Management
- Manage and develop existing Key Accounts through quality checks and other follow-ups
- Identify and resolving Client concerns and or queries
- Maintain a professional relationship with the Clients by delivering and adhering to their requirements as well as offering customer support both during and after the project has been completed
- Manage the quality and consistency of product and service delivery
- Manage the progress of the projects
- Administration
- Prepare sales presentations, proposals, tenders and contracts
- Prepare status reports including sales forecasts, information on activity, closings, follow-ups, and adherence to goals
- Prepare feedback reports for Management meetings
- Prepare paperwork to activate and maintain contract services
- Develop and maintain the customer base in order to meet all sales forecasts and budgets
- Health, Safety, Quality and Environmental Responsibilities
- Report any deviations that could lead to an accident
- Participate in Safety Training to improve safety standards
- Report incidents and accidents before the end of a shift
- Adhere to the Company's Health and Safety policy and procedure
- Look after your own safety and that of other employees
- Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements.
- Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
- Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management.
- Keep up standards and regulations with respect to Products and Services
- Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior

JOB REQUIREMENTS
- Minimum of Grade 12 or equivalent
- Minimum of 5 years sales or Key Account management experience
- Minimum of 3 years’ sales experience in the IT or Network Infrastructure industries
- A relevant degree / diploma will be an advantage
- Must have Industry related knowledge
- Must be proficient in MS Office and MS Projects
- Experience with budgeting and basic finances
- Excellent negotiating skills
- Extensive experience with Customer Service
- Excellent verbal and written communication skills in English and Afrikaans
- Must have a valid driver’s licence and own vehicle
- Must comply with the Company’s policies and procedures

BEHAVIOURAL REQUIREMENTS
- Must be able to work independently as well as in a team
- Must have excellent negotiation skills
- Must be methodical, logical and proficient
- Must have excellent organisational, planning, multitasking and administrative skills
- Must have exceptional attention to detail, be results, detail and goal orientated
- Must be able to prioritise jobs, perform under pressure and meet deadlines
- Must be willing to take on new responsibilities and challenges
- Must be able to manage time efficiently and effectively
- Must consistently maintain a high level of integrity, be honest and reliable
- Must have the ability to thrive under pressurised or stressful situations
- Must be dressed professionally at all times
- Must conduct him/herself in the appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors and fellow employees
- Must have exceptional Customer service skills
- Must be willing to travel
- Must have excellent interpersonal and communication skill

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales or Key Account management: 5 years (required)
- in the IT or Network Infrastructure industries: 3 years (required)

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