Connectivity Specialist
4 weeks ago
**Essential Skills Requirements**:
- Configuration and operation of Network equipment (LAN, WLAN)
- Propose and review system designs for Connectivity Setups
- Develop systems solutions in line with quality and delivery requirements.
- Configuration Management Database
- Change Management
- Incident Management
- Problem Management
- Advanced troubleshooting and problem-solving skills
- Work in local and international topics and teams
**Advantageous Skills Requirements**:
- ITIL process knowledge and work experience
**Responsibilities**
- Working within the team located in Rosslyn.
- Propose and review system design and evaluate alternatives.
- Troubleshooting, Routing and Switching knowledge.
- Extensive experience working with Cisco Network Equipment.
- Action and resolve tickets (PIC Management Process)
- The capability to work together with local and international colleagues.
- Action and resolve IM (Incident Management) tickets.
- Action and resolve CIM (Critical Incident Management) tickets as required.
- Raise and lead tasks PM (Problem Management) tickets as identified.
- Action and coordinate CM (Change Management) tasks and tickets as required.
- Assist user departments in drafting system requirement documentation based on business processes.
- Assist with access to Rosslyn Datacenters & escort suppliers.
- Project Management
- Supplier Management
- ACI Architecture & Operations
- Nexus NXOS
- Data Centre Networks and experience
- Routing & Switching (including WLAN) and Firewall experience.
- Business Continuity Management (BCM)
- Release Planning
- System Monitoring
- Technical Continuity Management (TCM)
- End of Life planning and replacement
- Work with JIRA and Confluence
***
**Background**
- Matric
- ITIL, CCNA; CCNP; CCNP- Data Centre or equivalent in Information Technology certifications
- Diploma/Degree in Information Systems; Networking or equivalent experience
- Fluent in English
- 3 years IT Working experience
**Location**: Hybrid
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