Senior Specialist

2 weeks ago


Midrand, South Africa Vodafone Full time

**Role Purpose**:
The role of Senior Specialist: Loyalty Engagement, combines analytical expertise with customer and market knowledge to drive value and the utilization of the loyalty programs to establish a deeper and emotional connection with our customers across Vodacom International Business Markets. They are responsible for generating actionable insight through the analysis of customer data, developing and maintaining customer segmentation models, and working with Market teams to use such models, as well as bespoke customer performance insight, to create ongoing marketing programs.

**Your responsibilities will include**:
Loyalty Program:
Work with the Markets to deploy program enhancements and developments, ensuring they are delivered and operate effectively
Work closely with the Market team to drive effective loyalty operations and adhere to all shared strategies and guidelines.
Recommend and create Targeted plan campaigns every month with personalized segmentation to enhance ROI.
Prepare regular loyalty updates KPI, insights and recommendations with action plan.

Analytics and Statistics

Mine and analyse data sets to identify critical insights
Manage the delivery of segmentation/ churn / propensity models
Engage in campaign management processes to provide pre/post analysis
Prepare dashboards and visuals summarizing the key outputs

University Degree or equivalent in a Finance, Commercial discipline (postgraduate preferred)
Able to solve problems in complex situations
Strong technical, analytical and statistical competencies required
Strong analytical and technical skills
Ability to present business case to non-technical audience

The base location for this role is Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion.



  • Midrand, Gauteng, South Africa Development Bank of Southern Africa (DBSA) Full time

    Senior Remuneration and Benefits SpecialistThe Senior Remuneration & Benefits Specialist is responsible for developing and implementing remuneration and benefit programmes/solutions for the DBSA and Agencies. This position will also participate in the design and deployment of broader Human Capital projects in terms of the alignment to Remuneration &...


  • Midrand, Gauteng, South Africa Holler Trade cc Full time

    Job DescriptionHollor Trade cc is seeking a highly skilled Senior BIM Specialist to join their team. The ideal candidate will have a strong background in Building Information Modelling (BIM) and excellent leadership skills.The Senior BIM Specialist will be responsible for overseeing the successful implementation of BIM processes across the company. This...


  • Midrand, Gauteng, South Africa Pronto Labour Team Full time

    About the RoleThe Senior Procurement Specialist will be responsible for leading our procurement efforts, driving savings and improving supplier relationships.In this role, you will develop and implement strategic plans to achieve our purchasing goals, working closely with cross-functional teams.Your expertise in procurement, project management, and team...


  • Midrand, South Africa Vodafone Full time

    **.**: **When it comes to igniting a team of trailblazers, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: Part of Vodacom’s strategic imperative is to shift to new opportunities beyond its traditional business, which includes digital content and service...


  • Midrand, Gauteng, South Africa Wexford Search & Selection Full time

    About the RoleAs a Senior Cost Management Specialist, you will play a key role in maintaining standard costing and variance reporting. Your responsibilities will include reconciling variances by collecting and analyzing cost accounting information, as well as providing cost analysis to support business decisions. You will be part of a stable and growing team...


  • Midrand, Gauteng, South Africa AMT Placement Services Full time

    Job SummaryWe are currently seeking a highly skilled Senior Instrumentation Specialist for a 12-month contract position. The ideal candidate should meet the following criteria :Experience with InTools 6.0 or higherProficiency with SmartPlant ReviewCompetency in Microsoft Office packagesMinimum of 10 years of relevant working experiencePreferably local to the...


  • Midrand, Gauteng, South Africa WSP Full time

    We are seeking a highly skilled Senior Electrical Design Specialist to join our team. As a key member of our electrical design team, you will be responsible for delivering consulting engineering services and designing MV & LV power systems, single-line diagrams, reticulation, generators, UPS, fire detection, and evacuation systems.Job DescriptionPrepare...


  • Midrand, South Africa Nexio Full time

    **ROLE PURPOSE** As part of the Customer-facing Nexio SOC team, the Senior Specialist: Cybersecurity Infrastructure Support will identify, analyze and react to security incidents, events, and threats using a reliable set of operating processes and SIEM technologies such as Azure Sentinel, or QRadar, or ArcSight. The Senior Specialist: Cybersecurity...


  • Midrand, Gauteng, South Africa Sabenza IT Recruitment Full time

    About the RoleThis Senior Unix and Virtualization Specialist position requires a deep understanding of Unix, Linux (RHEL, Ubuntu), and Windows environments, as well as familiarity with mounting technologies like Autofs and DFS.Duties:Maintaining complex application architectures and dependencies, especially in CA-related environments, and understanding their...


  • Midrand, Gauteng, South Africa Profile Personnel Full time

    Profile Personnel is a dynamic company that requires a Senior Cybersecurity Specialist to join our team. The successful candidate will have a proven track record in designing and implementing robust cybersecurity solutions.This is an exciting opportunity to work with a talented team of IT professionals who share your passion for cybersecurity. You will have...


  • Midrand, Gauteng, South Africa A 1L Realization (Pty) Ltd Full time

    Our company A 1L Realization (Pty) Ltd is seeking a Senior Credit and Collection Specialist to manage the Corporate Key clients Business credit collection portfolio. This role involves ensuring that the accounts are paid when due.Key Responsibilities:To oversee the Corporate Key clients Business credit collection portfolio.To implement effective credit...


  • Midrand, Gauteng, South Africa Jordan HR Full time

    Job Description:Jordan Human Resources is seeking a highly skilled Financial Accountant to join our team as a Senior Financial Operations Specialist. The ideal candidate will have a strong background in accounting and risk management, with excellent analytical and communication skills.Responsibilities:Overseeing the preparation of financial reports and...


  • Midrand, Gauteng, South Africa Communicate Recruitment Full time

    At Communicate Recruitment, we are seeking a highly skilled and experienced Senior Mechanical Manufacturing Specialist to join our team.The ideal candidate will have a strong background in mechanical engineering and experience in manufacturing machine parts, installation, and commissioning of machines. They should be skilled in working with stainless steel...


  • Midrand, Gauteng, South Africa iSanqa Resourcing Full time

    Job DescriptioniSanqa Resourcing is seeking a Senior Test Automation Specialist to join our team. As a key member of our quality assurance team, you will be responsible for designing and implementing comprehensive test plans, automating testing processes, and collaborating with development teams to ensure the highest quality software.Key...


  • Midrand, Gauteng, South Africa Data Centrix Full time

    Data Centrix is seeking a seasoned Senior IT Infrastructure Specialist to contribute to the design, implementation, and maintenance of our Linux-based systems and infrastructure.About the Role:This role requires a deep understanding of Linux operating systems, server administration, scripting, virtualization, and networking.As a key member of our IT team,...


  • Midrand, South Africa Dassault Systèmes Full time

    **Imagine New Horizons** Do you want to be inspired and enjoy coming to work? At Dassault Systèmes, we empower our employees and support their passion to change the world and build the future. Let’s design new horizons together with the power of 3DEXPERIENCE virtual universes! The GEOVIA Brand is looking for a **Senior Global Sales Operations...


  • Midrand, Gauteng, South Africa Emporium Human Capital Full time

    At Emporium Human Capital, we are seeking a highly skilled Senior Financial Reporting Specialist to join our finance team. This role will play a crucial part in executing financial procedures connected with the OTC business of accounts, financial analysis, and financial reporting.Key Responsibilities:Assist in the execution of general ledger and accounting...


  • Midrand, South Africa Bridgena Barnard Personnel Group Full time

    Gauteng, Midrand - R 85000 - R 105000 Monthly Basic Salary (Market related, Negotiable) Gautenb Corporate requires the services of an experienced Funding Specialist to manage optimize and deploy funding strategy & objectives Gautenb Corporate requires the services of an experienced Funding Specialist to manage optimize and deploy funding strategy &...


  • Midrand, Gauteng, South Africa Data Centrix Full time

    About the RoleWe are looking for a Senior Azure and M365 Solutions Specialist to join our team at Data Centrix. The successful candidate will have extensive experience in designing, implementing, and supporting Microsoft Azure and M365 solutions.Main Responsibilities:Design and implement M365 applications and services such as Teams, SharePoint, OneDrive, and...


  • Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Senior Student Relations Specialist **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...