People Delivery Administrator

2 weeks ago

Brackenfell, South Africa Shoprite Group Full time

**Purpose of the Job**:
The purpose of the People Delivery Administrator role is to provide support to the specific People function Portfolio by completing accurate and timeous administrative inputs, checks and document management / filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function.

**Job Objectives**:
Employee Centric Delivery
Providing administrative support across relevant People functions according to People policies and procedures generally but also more specifically in the People function the portfolio delivers administrative services.
Adhering to legislative as required by the functional role.
Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.
Co-coordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.
Compiling and updating documents as required.
Capturing, loading and processing relevant documents on relevant systems.
Maintaining filing and recording all required administration on systems for reference and auditing purposes.
Making use of official templates and systems for correspondence, memos and related administrative activities.
Updating and maintaining People data in accordance with data standards.
Conducting general office and/or functional specific administration.
Capturing and managing orders in the relevant systems where relevant within the function.
Receiving stationery and supplying stationery as per order within the People function and as relevant.
Maintaining stock levels and timeously placing orders as required and relevant within the function.
Liaising with external third parties if required in terms of the People processes within functional area.
Ongoing screening of incoming correspondence and addressing according to level of priority for and within the relevant People function. Participating in projects and other adhoc activities like orientating new employees within the first week of joining, compiling lists of stakeholders etc.
Ensuring work is completed according to the sequence required and agreed prioritisation.

People (Self, Team & Organisational)
Participating in and aligning with the People team to deliver solutions and services to the business.
Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
Participating in various team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported.
Participating in the enablement of a culture of open and transparent communication within the team.

Financial, Reporting & BI
Ensuring accuracy in data input and relevant reports as applicable to the functional area.
Using official data sources to inform administrative outputs.
Assisting with compiling basic reports for input to broader People requirements.
Consolidating basic costs or data as required by the functional area.

Governance & Compliance
Ensuring compliance with relevant labour relations frameworks and legislation.
Ensuring compliance with organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
Managing the identification and mitigation of functional team and administrative risks.

Future-Fit
Participating in the integration and effective flow of work with other service areas and business.
Identifying opportunities for continuous improvement in administrative delivery services.
Suggesting or sharing ideas related to relevant administrative functional technology requirements where required.

**Qualifications**:
Diploma in Administration or equivalent - (beneficial).
Grade 12, National Senior Certificate - (essential).

**Experience**:
Experience within the FMCG, retail sector or similar - (preferred).

**Knowledge and Skills**:
Connecting & Initiating - Works cooperatively with others and effectively manages disagreements. Works as part of a team and collaborates with others. Invites input and suggestions from colleagues. Shares information that may be useful to others. Handles conflict situations in a constructive way. Makes proactive decisions but refers to others when necessary. Takes responsibility for own work or projects. Gets involved in projects without being prompted and takes on additional responsibilities. Takes initiative to update own knowledge base and skillset.
Executing & achieving - Identifies what needs to be achieved. Establishes priorities and manages time effectively. Creates clear action plans including tasks and timelines. Takes account of possible changing circumstances. Monitors own progress to ensure the accurate and timely completion of work. Sets realistic goals for themselves. Clarifies task requirements and expectations for delivery. Monitors activity to measure prog

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