F&b Supervisor

6 days ago

Cape Town, South Africa Radisson Blu Hotel & Residence, Cape Town - Food & Beverage Full time

Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Food & Beverage supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Food & Beverage Supervisor:

- Must train and develop productive and customer-service-oriented employees, schedule employees to meet productivity needs based on schedules and projected sales,
- Project the best in customer service throughout the Restaurant and Bar outlets,
- Operate the Restaurant and Bar outlets efficiently so that no inventoried items are wasted in production or service
- Maintain accurate counts of inventories and store cash.
- Training, developing, scheduling and managing the Restaurant and Bar staff
- Must ensure that restaurant staff are adequately trained for their positions and have a thorough understanding of the duties associated with their jobs.
- Responsible for preparing schedules, they must balance the cost of labor (how much you have to pay the people you are scheduling) against the projected sales for the period they are covering and the floor manager must ensure enough employees to provide prompt, customer-pleasing service while still making profit off of the sales for the period.
- Manage the employees present within the Restaurant and Bar outlets at all times, ensuring that every customer gets greeted and treated with the very best service, food and experience possible.
- Must have the understanding that serving the customer comes first at all times, and emphasize that belief to their employees.
- Managing the restaurant staff to ensure the customers receive their service and food promptly and handling customer complaints and requests are all duties the floor manager must perform.
- Must "maintain proper inventories, ensure compliance with proper cash control procedures and complete related accounting and administrative reports as needed."
- Responsible for overseeing the financial administration of the store while on duty.
- Ensuring that employees follow policies and do not overuse inventoried product, ensuring accurate inventory counts, overseeing and ensuring accurate transactions at the register and keeping accurate records of cash on hand are all keys to ensuring that the company remains financially profitable.

Requirements of the Food & Beverage Supervisor:

- At least 2 Years Experience in food & beverage service
- Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions with proven problem-solving capabilities offering support where required
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experience of working with IT systems on various platforms
- Strong communication skills

The Radisson Blu Hotel & Residence, Cape Town occupies an architecturally stunning building in the city’s central business district. Guests can choose from 230 rooms, all with views of the city, mountain, harbour or sea. After a meal in Stratus Room, they can relax at one of our 2 bars. Experience a relaxing stay with the range of services, like the gym, underground parking, swimming pool and Business Class Lounge. The modern meeting facilities make sophisticated venues for both personal and business events.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

INDFOH

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