Operations Manager
2 weeks ago
**Job Context**:
**SERVEST SECURITY, A DIVISION OF SERVEST HAS A VACANCY FOR AN OPERATIONS MANAGER BASED AT THE DURBAN SOUTH BRANCH IN KZN, REPORTING TO THE BRANCH MANAGER. MUST BE PSIRA GRADE A REGISTERED AND FIREARM COMPETENT.**
**Minimum Requirements**:
- Grade 12
- PSIRA Grade A qualified; Clear criminal record
- Firearm Competency (3 disciplines)
- Accredited Security Management qualifications;
- Minimum 5 years’ security industry experience in a managerial role;
- Working knowledge of Easy Roster Management System;
- Manage staff scheduling to include monitoring of time and attendance, leave schedules, overtime etc.;
- Staff management experience;
- Administration, interpersonal communication and client liaison skills are required;
- Strong planning, leadership, organisational skills;
- Good interpersonal and communication skills essential;
- General computer literacy (Word, Excel, PowerPoint, Outlook);
- Own reliable transport and valid driver’s licence is required.
- Conduct site visits of allocated sites and report on activities, results and recommendations;
**Duties & Responsibilities**:
- Ensuring client contractual requirements are adhered to;
- Maintaining good relations between Servest Security and the Client with regard to security services rendered
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services;
- Ensuring that Security staff maintains the required standard of performance at all times;
- Dealing with all required administrative matters;
- Liaising daily with Branch management on various operational issues;
- Submission of weekly / monthly incident and general reports as required by Management;
- Ability to implement, maintain and enforce policies and procedures;
- Conducting after hour visits & standby duties
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