Operations Manager
Found in: beBee jobs ZA - 2 weeks ago
Job title : Operations Manager – Durban jobs in KwaZulu-Natal
Job Location : KwaZulu-Natal, Durban
Deadline : May 17, 2024
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POSITION OVERVIEW
Reporting directly to the Branch Manager/National Operations Manager, the successful candidate for this key function will be responsible for:
To provide customer service through efficient delivery of products to customers.
KEY TASKS
Manage delivery of products to customers
Oversee and assist in loading of products onto trucks
Supervise Pullers in cleaning of cages after loading of trucks is completed
Ensure transport availability
Hold Meetings with Transport Supervisor to schedule vehicles for service
Attend to logistic enquires and vehicle breakdowns
Attend to queries from Telesales, Sales Reps, Drivers and Customers regarding deliveries
Respond to Bidtrack Vehicle Tracking enquiries regarding delivery trucks
Attend to all Vehicle Breakdowns reported
Manage staff and admin related matters
Compile Timesheets for all staff in Warehouse and Distribution department
Process all staff leave application forms submitted by Warehouse & Distribution staff and forward to Payroll Office
Attend to all staff queries from Warehouse & Distribution staff
Recruit casual staff
Arrange transport for all delivery drivers arriving after 7PM
Complete night-out Allowance forms for country drivers
Supervise duties of staff reporting directly to Distribution manager
Attend and Conduct Key Operations Meetings
Attend Sales meeting every 2nd week
Hold departmental meetings with Drivers and Truck Assistants every weeks on Monday mornings
Hold departmental meetings with Pullers every week
Manage Food Safety
Implementation and control of the food safety system
Coordinate the work of warehouse staff in relation to food safety tasks.
Ensure that all records in relation to food safety are maintained
Carry out Food Safety training sessions
Act as food safety representative during audits.
Follow up on all Audit Non-Conformance
Manage Health and Safety
Ensure that the requirements of the Occupational Health and Safety Act are complied with
Ensure all health and safety precautionary measures are implemented
Carry out Health and Safety training for staff
Perform other duties as per operational requirements.
JOB REQUIREMENT
Matric (Grade 12) and knowledge of Freight Transport Systems; National Diploma in Logistics is preferred.
3-5 years' in a logistics environment.
Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word), SharePoint and WMS (Johannesburg branch only)
Communicate with staff at all levels; communicate with persons outside the organisation; negotiate with customers; establish and maintain interpersonal relationships.
Written comprehension – the ability to read and understand information and ideas presented through spoken words and sentences.
Good communication skills – English is a prerequisite.
Ability to read and write in English and any other language(s)
Good personality, hardworking, team work, service orientated, creative, innovative, trustworthy, open to learn from feedback.
*Transportation / Logistics jobs in south africa
*Operations Manager – Durban in Durban
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