Assistant Retail Store Manager

6 months ago

Pretoria, South Africa Job Crystal Full time

A leading Footwear manufacturer is looking for an Assistant Store Manager who will help the store achieve sales budgets and provide excellent customer service to every customer.

Location: Pretoria

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
Customer Service & Sales
- Acknowledge every customer within 30 seconds
- Deliver excellent customer service to every customer by following customer service procedures
- Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
- Close the sale & secure add on sales
- Invite your customers back & turn them into fans
- Monitor your daily sales against your individual budget every few hours
- Assist the Manager in maximising sales through driving conversion

Inventory
- Replenish footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing.
- Minimising shrinkage by zoning the store, acknowledging customers, and following the changing room policy
- Ensure stock entries in the POS system are accurate
- Process deliveries by checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Assist the team in weekly/monthly/quarterly stock take counts
- Process customer orders

Daily Operations
- Follow Operational Game Plan
- Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, sweeping, emptying bins, clearing counter area and tidying change rooms
- Assist the manager with Open/Close the store
- Assist the manager with cashing up daily and banking
- Complete month end audit and all relevant paperwork.

Training and Team Management
- Your training is your responsibility
- You must attend the monthly/quarterly training sessions
- Set up a monthly meeting with your Store Manager to discuss you progress through the Knowledge Pack
- These are essential as they will determine your eligibility for promotion
- Assist the manager in developing the team through regular Tech, Product, Customer Service, Loss Prevention, Podiatry and Sales Training

Merchandising
- Observe the store & maintain stock presentation in accordance with brand standards
- Ensure sizes are replenished
- Ensure apparel is neatly folded or hung & that shoes a stacked by size
- Assist the team to change the windows/mannequins every 2 weeks
- Ensure POS materials are stored in an area to avoid damage

**In the absence of the Store Manager, you will have additional responsibilities**:
Customer Service & Sales
- Conduct the daily team meeting to ensure the team are aware of daily sales targets and provide support to achieve these targets
- Ensure all team members are aware of their daily tasks
- Ensure all team members are delivering excellent customer service to every customer by following the customer service procedures
- Monitor the individual team members daily sales against their individual budget every few hours

Inventory
- Ensure the team members are replenishing footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing.
- Ensure the team maintains the storeroom to brand standards

Daily Operations
- Open/Close the store
- Bank/Drop cash Takings
- Complete rosters & allocate tasks
- Analyse and explain variances in daily sales report
- Where applicable complete weekly time sheets
- Co-ordinate lunch breaks

Merchandising
- Ensure the team maintain stock presentation in accordance with brand standards
- Ensure the team have neatly folded or hung the apparel & that shoes are stacked by size

**REQUIREMENTS**:

- Outgoing determined self-starter
- Excellent customer service skills
- Solid retail experience
- Demonstrated ability to achieve sales budgets
- Good attention to detail
- Demonstrated ability to driving and developing a team

Pay: R11 000,00 - R12 000,00 per month

**Experience**:

- Customer Service: 1 year (preferred)

  • Retail Store Manager Trainee Opportunity

    3 weeks ago

    Pretoria, Gauteng, South Africa Crazy Store Full time

    Crazy Store is currently seeking a highly skilled and experienced Retail Store Manager Trainee to join their team in Modderfontein, Gauteng.Job SummaryWe are looking for a talented individual with two years of retail management experience to manage our store effectively. As a Retail Store Manager Trainee, you will be responsible for overseeing daily...

  • Assistant Store Manager Retail

    6 months ago

    Pretoria, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Overview** **Assistant Store Manager Retail** We are looking for a store assistant for our boutique store in Hazelwood, Pretoria. Our Client is a small high end brand selling ladies leather handbags and limited clothing items (our space is 50 squares big). We are looking for a sophisticated young lady who can work 3 x half days during the week (days can...

  • Retail Assistant Manager

    6 months ago

    Pretoria, South Africa Eskort Pty Ltd Full time

    Gauteng, Tshwane (Pretoria) **Assistant Manager - Retail Food Store - Pretoria** As our Company expands, we are looking to hire Retail Assistant Managers for our Retail Store! The purpose of the role is for the Retail Assistant Manager is to provide assistance to the Retail Manager in regards to the oversight and leading all operations of the store in...

  • Assistant Store Manager

    7 months ago

    Pretoria, South Africa Mambo's Storage & Home Full time

    Assistant Store Manager - Castle Gate Lifestyle Centre Pretoria **Job Status**: Full-Time Mambo’s is searching for an Assistant Store Manager to help drive our retail operations and provide top-notch customer service. We rely on our talented Assistant Store Managers to use their exceptional leadership skills and business savvy to support their team's...

  • Retail Assistant Store Manager

    2 months ago

    Pretoria, South Africa CONTINENTAL LINEN Full time

    **Energetic, Self-Motivated and Disciplined People's Person with a passion for detailed and accurate administrative processes!!** **Specific Conditions of Employment** a. You will be required to Control, Direct and Assist in multiple areas within your allocated Store. b. You will be required to participate in Daily Morning Meetings, Floor Walks and...

  • Aspiring Retail Operations Manager

    3 weeks ago

    Pretoria, Gauteng, South Africa Crazy Store Full time

    Job Title: Aspiring Retail Operations ManagerCrazy Store is seeking an exceptional individual to fill the role of Trainee Manager at our Sunninghill location in Gauteng.Salary: Estimated salary for this position is around R25,000 - R35,000 per month, commensurate with experience and qualifications.About the RoleThe successful candidate will be responsible...

  • Retail Store Manager

    2 months ago

    Pretoria, South Africa Mambo's Storage & Home Full time

    Mambo’S - Tickled pink at what we have in store for you Lead the Way in retail excellence We are seeking a highly skilled and motivated Retail Store Manager to join our team at Mambo’s Castle Gate, Erasmus Park Pretoria. As a key member of our operations team, you will play a vital role in driving sales growth, ensuring operational efficiency, and...

  • Assistant Store Manager

    7 months ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: click_014885**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    7 months ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: 015688**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are you...

  • Assistant Store Manager

    3 months ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: 018077**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are you...

  • Store Manager

    2 months ago

    Pretoria, South Africa Tapestry Home Brands (The Bed Store) Full time

    **Main Purpose of the Position**: Reporting to the Regional Manager, the incumbent will be responsible for planning and coordinating the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved. **Education, Experience and competencies required**: Matric 3 - 5 years’ experience in Furniture...

  • Assistant Store Manager

    6 months ago

    Pretoria, South Africa Burnt Studios Full time

    **Assistant Store Manager** **About us** Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has...

  • Retail Assistant

    1 month ago

    Pretoria, South Africa Lionheart Marketing Full time

    Job Title: Retail Assistant Location: (Randburg) Job Type: Full-time Salary: (R 4000 - R 6000) Job Summary: We are seeking a dynamic and customer-focused Retail Assistant to join our team. The successful candidate will be responsible for providing excellent customer service, maintaining store cleanliness, assisting with stock replenishment, and processing...

  • Retail Store Manager

    8 months ago

    Pretoria, South Africa She Recruits Full time

    **Qualification / s**kills and experience required**: - Good understanding of merchandising - Retail experience in managing a store - Responsible and able to work retail hours - Excellent interpersonal and customer relations skills **Job description**: - **Overall Store Management**: Lead and oversee all aspects of store operations including sales,...

  • Assistant Store Manager

    7 months ago

    Pretoria, South Africa Mambos Storage & Home (Pty) Ltd Full time

    Mambo’s is searching for an Assistant Store Manager to help drive our retail operations and provide top-notch customer service. We rely on our talented Assistant Store Managers to use their exceptional leadership skills and business savvy to support their team's performance and drive the store's success. In this position, you'll work closely with the Store...

  • Retail Sales Associate

    3 weeks ago

    Pretoria, Gauteng, South Africa Crazy Store Full time

    Job Title: Retail Sales Associate - Gauteng OpportunityCrazy Store is seeking a highly motivated and experienced Retail Sales Associate to join our team in Gauteng. As a key member of our sales floor, you will be responsible for providing exceptional customer service, meeting sales targets, and maintaining a high level of product knowledge.About the...

  • Retail Store Manager

    8 months ago

    Pretoria, South Africa She Recruits Full time

    **Qualification / s**kills and experience required**: - Good understanding of merchandising - Retail experience - Responsible and able to work retail hours - Great people skills as this is a customer centric role **Job description**: - **Overall Store Management**: Lead and oversee all aspects of store operations including sales, inventory management,...

  • Assistant Store Manager- Kwagga

    7 months ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: 015977**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:No**Introduction** - Are you passionate about retail and service excellence? Are you confident to drive sales...

  • Retail Store Manager

    8 months ago

    Pretoria, South Africa She Recruits Full time

    **Qualifications and/or s**kills and experience required**: - Good understanding of and experience in merchandising - Experience in managing a team of sales staff - Retail experience with luxury fashion or fitness brands - Responsible and able to work retail hours - Great people skills as this is a customer centric role **Job description**: - **Overall...

  • Retail Assistant Store Manager

    2 months ago

    Pretoria, South Africa Pro Select Consulting Full time

    ASSISTANT STORE MANAGER - MENLYN AREA Our client is actively seeking an energetic and enterprising Assistant Store Manager to become a valuable addition to their team. Your main responsibilities will be to guide and oversee the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service...