Retail Store Manager

7 months ago


Pretoria, South Africa She Recruits Full time

**Qualification / s**kills and experience required**:

- Good understanding of merchandising
- Retail experience
- Responsible and able to work retail hours
- Great people skills as this is a customer centric role

**Job description**:

- **Overall Store Management**: Lead and oversee all aspects of store operations including sales, inventory management, customer service, and staff supervision to ensure the achievement of sales targets and operational efficiency.
- **Sales and Revenue Generation**: Drive sales growth by developing and implementing effective sales strategies, promotions, and initiatives. Monitor sales performance, analyze trends, and take proactive measures to maximize revenue. Create reports for head office.
- **Customer Experience Enhancement**: Ensure exceptional customer service by providing guidance and support to staff in delivering personalized assistance and product recommendations. Foster a welcoming and engaging environment that promotes customer loyalty and satisfaction.
- **Inventory Control and Merchandising**: Manage inventory levels effectively by monitoring stock levels, conducting regular inventory audits, and optimizing product placement and displays. Coordinate merchandising efforts to showcase products attractively and drive sales.
- **Staff Training and Development**: Recruit, train, and mentor store staff to uphold high standards of product knowledge, customer service, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to enhance team performance.
- **Operational Efficiency**: Streamline store processes and procedures to maximize efficiency and productivity. Implement best practices in areas such as cash handling, store opening/closing procedures, and administrative tasks.
- **Vendor and Supplier Relations**: Cultivate positive relationships with vendors and suppliers to ensure timely delivery of merchandise, negotiate favorable terms, and resolve any issues or discrepancies that may arise.
- **Health and Safety Compliance**: Ensure compliance with health and safety regulations and company policies to maintain a safe and secure environment for customers and staff. Implement measures to prevent accidents and minimize risks within the store

We will keep your details on file for future positions.
- For more information please contact:
**Briony Simon


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