Assistant Store Manager

3 weeks ago


Pretoria, South Africa Burnt Studios Full time

**Assistant Store Manager**

**About us**

Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle.

The Burnt team has grown exponentially over the past couple of years, into a young, dynamic, and vibrant group of people with a shared goal and vision for the brand

Our store in **The Village (Hazelwood, Pretoria) **needs a dedicated Assistant Store Manager.
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- **What you’ll be doing**:

- Assisting the store manager in all aspects of the store management process
- Assisting with the administration of the store
- Assisting with the development of new sales.
- Effectively delegating and managing the team
- Managing employee schedules and enforcing disciplinary actions.
- Provide regular assistance to customers and provide troubleshooting expertise as needed
- Providing leadership and guidance to the team
- Driving the sales and profitability of the store
- Ensuring the store meets all safety standards
- Building and maintaining a high level of customer experience
- Resolving customer service issues and complaints
- Developing and maintaining relationships with customers, partners and vendors
- Ensuring a clean and visually pleasing store environment
- Building and maintaining a positive work environment for all associates

**What it will take**:

- Knowledge of retail & the Burnt brand
- Experience in training and managing a team.
- Outstanding communication and management abilities
- Excellent organizing skills
- Commercial awareness
- Knowledge of retail management software (e.g. Dear, Shopify POS etc) is beneficial.
- Own transport to our store at The Village is required.
- Must be based in Pretoria.

**What your schedule will look like**:

- Shift times:
08:30am-05:30pm
12:00pm-09:00pm
- Two days off per week

Application Question(s):

- What is your notice period?
- What is your hourly rate expectation?


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