Information Technology Manager

2 weeks ago


Cape Town, South Africa Stanchion Payment Solutions Full time

This position is based in Belville, Western Cape, South Africa.

**ABOUT US**

Stanchion Payment Solutions is a global provider of digital payments solutions and systems integration services.

Established in 2001, Stanchion Payments has offices in South Africa, Australia, the UK, United Arab Emirates and the USA.

**ROLE SUMMARY**

**PRIMARY RESPONSIBILITIES**
- Infrastructure design, implementation, and management.
- IT project management and strategic planning.
- IT asset and inventory management.
- Business analysis and requirements gathering.
- Oversee IT desktop support.
- Aligning IT infrastructure with current and future business requirements and goals.
- Cybersecurity and information security management.
- Manage 3rd party vendors, including outsourced IT and Security vendors.
- Monitor all operations, security, network and infrastructure performance for the organisation.
- Generate accurate KPI and SLA reporting.
- Deliver IT and Security projects on time and to budget.
- Managing IT budgets, forecast and enforcing cost-effectiveness.
- Sourcing new and replacement hardware.
- Research and evaluate emerging technologies, hardware, and software.
- Track and maintain hardware and software inventory.
- Continually monitor internal (staff) and external (suppliers, contractors) policy compliance status.
- Work with all departments across the organisation to manage IT and security risk.
- Manage the IT and security incident response plan and respond to security violations.
- Designs and conducts training for corporate security education and awareness programs.
- Oversee the planning, design, and implementation of IT security infrastructure projects and associated support services, including Firewalls, IDS/IPS, network access control, web/mail security systems, endpoint security, and security event and incident management systems.
- Creates and reviews reports on event anomalies.
- Develops and maintains security procedures.
- Defines security requirements and reviews systems to determine if they have been designed to comply with established security standards; develops new standards as necessary.
- Performs other job-related duties as required.

**MINIMUM SKILLS AND EXPERIENCE**
- Bachelor’s Degree in related discipline or equivalent work and educational experience.
- Three to five years experience in a IT management role with a focus on infrastructure management and security infrastructure management.
- Microsoft related experience.
- AWS related experience.
- ITIL related experience.
- Strong supplier management skills.
- Industry certifications such as CISSP, CISM.
- Expert knowledge of industry compliance and regulations as it relates to data security.
- Experience with ISO27001 and PCI DSS beneficial.
- Experience with leading cloud hosting providers.
- Excellent written and verbal communication skills (English).
- Excellent interpersonal skills.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- High attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-stress environment.
- Strong guest service orientation.
- Experience working in a team-oriented, collaborative environment.



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