Junior Broker Service and Support Consultant
6 months ago
The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.
- Support the Financial Advisors and provide them with detailed information regarding their clients’ portfolios
- Managing the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platform
- Assist the Financial Advisors in resolving difficult queries
- Tracking participant enquiries
- Monitor relationship between Support Centre and administration teams to ensure effective contact centre performance to the FSP’s
- Ensure on-going increased knowledge of products
- Ensure that Support Centre provide quality customer service on every call
- Organise and prioritise duties
- Identify and understand the specifics of each FSP query
- Ensure appropriate and timeous resolution of all FSP queries
- Ensuring a full understanding of the principles of TCF and how these translate into the overall objectives of the company.
- Ensuring a full understanding of the regulatory/FICA requirements for the different products the client provides a service for
- All employees are responsible for complying with the principles and practices of Information Security Management. It is incumbent on all employees to fully understand the policies in ensuring the security of all information within the business.
- Supporting management in raising incidents, implementation of controls, processes and supporting tools to comply with and manage information security risks
- Operate within SLA requirements of company and clients
**Experience**:
2 years call centre industry experience
Experience in a brokerage and or dealing with brokers with financial advisor experience essential
**Qualifications**:
Relevant tertiary qualification or suitable experience
-
Broker consultant
2 months ago
Johannesburg, South Africa The Personnel Corporation Full timeRole PurposeAttract, engage and retain profitable new business from brokers within the target market in order to increase the broker base to enhance channel profitability.RequirementsRequirements:Educational and Qualification Requirements: - Grade 12 or equivalent NQF 4 qualification. - FSB-recognized qualification with at least 120 FAIS credits to act...
-
Broker Consultant
3 days ago
Johannesburg, South Africa Monitor Administrators (Pty) Ltd Full timeWe are looking for a Short-Term Insurance Broker Consultant located in Johannesburg and employed with the express mandate of helping us increase our Market Share in Johannesburg and surrounding areas. This is to be achieved by way of signing on new Brokers and managing these new Broker Portfolios. - This role is ideal for an experienced insurance...
-
Broker consultant
2 months ago
Johannesburg, South Africa The Personnel Corporation Full timeJob DescriptionRole PurposeAttract, engage and retain profitable new business from brokers within the target market in order to increase the broker base to enhance channel profitability.RequirementsRequirements:Educational and Qualification Requirements: - Grade 12 or equivalent NQF 4 qualification. - FSB-recognized qualification with at least 120 FAIS...
-
Broker Consultant Northern Cape
6 months ago
Johannesburg, South Africa The Recruitment Council Full timeOur client is looking for passionate, tech-savvy broker consultants looking to challenge the status quo and make a positive impact on brokers and their customers. Specific responsibilities include supporting the development of the client’s broker proposition, attracting, onboarding, activating and supporting independent brokers, and ultimately driving...
-
Broker Consultant
6 months ago
Johannesburg, South Africa Telebest Full timeOur client has an opportunity available for a Broker Consultant.Requirements:Matric or SAQA accredited equivalent- essential.BCom or similar qualification would be advantageous.3 to 4+ years’ experience in sales and distribution in long-term insurance- essential.Experience in marketing or sales in banking, financial, insurance or business...
-
Broker Consultant
2 months ago
Johannesburg, South Africa PPS Recruitment Full time**Job Advert Summary**: PPS External Distribution has an opportunity for a service driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The Broker Consultant must...
-
Broker Consultant
3 weeks ago
Johannesburg, South Africa Jobted ZA C2 Full timeMain Outputs and Responsibilities Develop and maintain sales and marketing plan - Develop and implement an integrated sales & marketing plan - Review progress and compile report on progress made Recruit Brokers - Grow distribution channel by sourcing and selecting appropriate brokers - Prepare and present appropriate documentation of Brokers for the...
-
Broker Consultant Durban
6 months ago
Johannesburg, South Africa The Recruitment Council Full timeJoin our client a leading Financial Services Giant as a Broker Consultant. - Create valuable business partnerships to enhance the business. - Manage a panel of Brokers in your allocated area. - Prospecting, negotiating & Closing skills. - Assist with the on-boarding process and relationship management. - Provide growth, maintenance, and correct support to...
-
Broker Consultant
4 weeks ago
Johannesburg, South Africa The Hiring House Full timeMain Outputs and ResponsibilitiesDevelop and maintain sales and marketing plan- Develop and implement an integrated sales & marketing plan - Review progress and compile report on progress madeRecruit Brokers- Grow distribution channel by sourcing and selecting appropriate brokers- Prepare and present appropriate documentation of Brokers for the CCCProvide...
-
Broker Consultant
4 weeks ago
Johannesburg, South Africa The Hiring House Full timeMain Outputs and Responsibilities Develop and maintain sales and marketing plan- Develop and implement an integrated sales & marketing plan - Review progress and compile report on progress madeRecruit Brokers- Grow distribution channel by sourcing and selecting appropriate brokers- Prepare and present appropriate documentation of Brokers for the CCCProvide...
-
Broker Consultant
2 months ago
Johannesburg, South Africa Metropolitan Life Full time**Introduction** - Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...
-
Broker Consultant
3 months ago
Johannesburg, South Africa Metropolitan Life Full time**Introduction** - Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...
-
Broker Consultant
1 month ago
Johannesburg, South Africa Metropolitan Life Full timeIntroduction Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...
-
Broker Consultant
1 month ago
Johannesburg, South Africa Metropolitan Life Full timeIntroduction Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...
-
Financial Services Customer Service Consultant
5 months ago
Johannesburg, South Africa Elite Search and Selection Full time**Location: Roodepoort - Office Based** **Role: Financial Services - Credit Insurance - Customer Service Consultant** A leading privately owned Financial Services company specialising in Credit Risk Insurance for large enterprises across several industries is looking for an experienced service consultant to join their dynamic team! The company offers a fast...
-
Broker Consultant Cape Town
5 months ago
Johannesburg, South Africa The Recruitment Council Full timeAre you a passionate Broker Consultant looking to make a significant impact in the financial services industry? An esteemed financial services company partnered with a leading recruitment agency is seeking a talented individual like you to join their dynamic team. You will need to support and build relationships with financial advisers around the country...
-
Broker Consultant
6 months ago
Johannesburg, South Africa Metropolitan Life Full time**Introduction** Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...
-
Junior Support Consultant
6 months ago
Johannesburg, South Africa iOCO Full timeJOBNUMBER **iOCO02779** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **Remote** **The Role**: We are looking for a motivated and detail-oriented individual to join our team as a Junior Support Consultant. This entry-level position is perfect for someone with strong problem-solving skills, excellent communication abilities,...
-
Insurance Broker Liaison
1 month ago
Johannesburg, Gauteng, South Africa The Personnel Corporation Full timeJob Opportunity: Broker ConsultantAt The Personnel Corporation, we are seeking a skilled Broker Consultant to join our team. As a key member of our sales team, you will be responsible for attracting and retaining profitable new business from brokers within our target market.Key Responsibilities:Develop and implement marketing plans to outperform...
-
Client Services Consultant
4 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeClient Services ConsultantIsilumko Staffing (JHB) is seeking an experienced Client Services Consultant to join their team on a 6-month contract. As a key member of the team, you will be responsible for providing exceptional client service and support.Key Responsibilities:Provide top-notch client service and supportAct as primary contact for traders and...