Call Centre Consultant

2 days ago


Umhlanga, South Africa Easy Advise Ltd Full time

Job description

Sensible International Group, Is recruiting Call Centre Agents for our UK Campaigns

Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a Claims Expert serving as the first point of contact for customers whom have already filled out claims enquiries.

**Responsibilities**:

- Accurately Obtain appropriate documentation for each interaction for each case
- Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
- Ensure Campaign targets are met

**Requirements**:

- Min 1 year contact centre experience essential
- Ability to Work in line with UK times
- Demonstrate a passion for customer satisfaction excellence and prior experience in an

International Call Centre
- Advanced knowledge of PCs and familiarity with system navigation.
- Demonstrate ability to implement change efforts

What We Offer
- R7500 basic Salary
- Mon to Thurs (11am to 9pm) Shift
- Fri (11am to 07:30pm) Shift
- Ongoing Training and Development
- Daily Cash Incentives

**Job Types**: Full-time, Permanent

Pay: R7 500,00 - R13 000,00 per month


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